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My tv won't turn on. I believe it is a surge protector. No I…

Customer Question
My tv won't turn...

My tv won't turn on.

Technician's Assistant: Is your TV connected to a surge protector or power strip?

I believe it is a surge protector

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

No I will try.

Submitted: 8 months ago.Category: TV
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Answered in 21 minutes by:
11/24/2017
TV Technician: Mike G., Technician replied 8 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,468
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 8 months ago

Are you able to get the model number off the back of the tv? If no:

-screen size

-brand

-age of tv

-led or lcd or dlp or plasma or

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