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My remote won't work. What can I do? Insignia NS-RC4NA-16. I…

Customer Question
My remote won't work...

My remote won't work. What can I do?

Technician's Assistant: What is the model of your TV?

Insignia NS-RC4NA-16

Technician's Assistant: What menu options can you access, if any?

I have to press very very hard to work the power button. The numbers are really all that is working.

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the TV Expert, I'll connect you shortly.

No thanks

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

That's all for now.

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
11/24/2017
TV Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,089
Experience: Avid TV Technician
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me what you have already tried to do to resolve this please?

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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