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It is my samsung tv that I am having problems with. It is…

Customer Question
It is my samsung...

It is my samsung tv that I am having problems with

Technician's Assistant: What Samsung model do you have? How old is it?

It is about 4 yrs old .Do you want me to look on back for model #?

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Don't know how to get to tv menu. Have no tv service just internet with smart tv so just watch netflix

Technician's Assistant: The TV Technician will be able to walk you through that. Anything else you want the TV Expert to know before I connect you?

Not as far as I know.

Submitted: 7 months ago.Category: TV
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 23 minutes by:
11/24/2017
TV Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,321
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 7 months ago

- Could you please get me the complete model number written on back cover or side panel of TV?
- Does power indicator light on TV turn On solid or blink when press power button?

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Customer reply replied 7 months ago
UN40H5203AFXZC light blinks
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Category: TV
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Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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TV & Communications Sys Repair

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FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

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Steven

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Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

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Neil

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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