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We have a LED tv model UA26EH4000MXRD SN ZVPB3MKC300990Y. We…

We have a LED...

We have a LED tv model UA26EH4000MXRD SN ZVPB3MKC300990Y.

Technician's Assistant: How old is your UA26EH4000MXRD?

We also have wifi.Can we use a Samsung Wireless LAN adapter on it.it was bought when we changed to digital system

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No there is no problem at all

Technician's Assistant: How long has this been an issue with your UA26EH4000MXRD? What happened right before this?

There is no problem .We just want to use it on wifi. At present it is a Sky connection.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I am not aware of anything.

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Customer reply replied 8 months ago
No answer yet. Is there a problem?
Customer reply replied 8 months ago
still no answer at 7.15pm Friday Nov 24.
Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 17 hours by:
11/24/2017
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,863
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

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My apologies for the delay,

most of the techs on this site are based in the US and it was a holiday here (thanksgiving).

The short answer is no, you cannot do this. This is just a basic standard television, it is not a smart tv and has no network functionality. Even with a wifi adapter or dongle it still does not have the memory or processor power to run apps and stream online content.

You can still do those things, you would just need to do so through an external streaming device such as a roku or fire tv.

Best regards ***** ***** for the news,

Nathan

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Customer reply replied 8 months ago
Thank you Nathan. It was just as I feared and we will just use it as a second set as we do now.John Falkner

You're very welcome, John!

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Thank you, ***** ***** a nice day,

Nathan

Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,863
Experience: Custom home theater installer, authorized dealer top brands.
Verified
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Satisfied Customers: 30,863
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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