TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

When I turn it on it starts to turn itself on and off again…

Customer Question
When I turn it...

When I turn it on it starts to turn itself on and off again by itself

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Panasonic viera model TH-42AS700A approx 3 year old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Everything else seems to work fine, just occasional on turning it on it does that weird turning off and on thing about every 5 seconds

Technician's Assistant: How long has this been an issue with your Viera? What happened right before this?

It’s been about 3 weeks. I had zero issues with it before this

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

It comes up with a blue box down the bottom of the screen as it starts up then goes away when it sort try’s to refresh/turn itself on again

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
11/23/2017
TV Technician: Mike G., Technician replied 8 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,459
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 8 months ago

Please tell me everything that is connected to the tv?

-ant/cable/sat

-bluray/dvd

-sound bar/surround sound

-others

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Panasonic Vieira keeps turning itself off. Panasonic viera
just started about a week ago green light is on when unit turns off … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Tcp50ut50 t panasonic Viera picture started flashing on and
Tcp50ut50 t panasonic Viera picture started flashing on and off. No blink codes. Won't turn off u less i unplug or … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
We have a panasonic Viera TV & recorder. i keep getting the
We have a panasonic Viera TV & recorder. i keep getting the message to press ok for a check, then it turns itself off & i have to press Power again. Eventually it turns on again & then keeps doing it.… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Firstly how much do you charge? Panasonic Viera TH - L5DB6A.
unable to get menu up or any picture, have error code red led flashes once every 3 seconds, when turned on green led will flicker as normal then will try to give a picture but fails then I get the above error red led … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My Viera 50 in powers on with red light but no sound or
My Viera 50 in powers on with red light but no sound or picture. After turning it off, it powers back on.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Panasonic support I have a Panasonic Viera TH-P50VT30A
Hello Panasonic support I have a Panasonic Viera TH-P50VT30A plasma unit (5 years old) and since last night it has developed a fault in which it it keeps turning itself to standby. The LED red light o… read more
Mike G.
Mike G.
Technician
8,459 satisfied customers
When I turn on my panasonic viera TH-L37U20A the picture comes
When I turn on my panasonic viera TH-L37U20A the picture comes on for a second then the screen goes black & the TV switches itself off? What's the problem??… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a model DP46848 Sanyo flat. The screen started getton
I have a model DP46848 Sanyo flat. The screen started getton a darkness accross 3/4 of the screen. It does go away for short periods then comes back. Any ideas?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I replaced the Panasonic lamp and the message to reset was
I replaced the Panasonic lamp and the message to reset was still on the screen. I followed web recommendations to reset to zero and the message is gone but my tv turns off after a few minutes.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
We have a Panasonic Viera tv 46 inch. We were watching tv
We have a Panasonic Viera tv 46 inch. We were watching tv this morning, turned it off with the remote. Tried to turn it on this evening & it turns on and after approx 10 seconds it auto turns off. Red… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Panasonic TH-58PX600U. Worked fine this morning. Came home
Panasonic TH-58PX600U. Worked fine this morning. Came home and even though it was off (as was cable box) I could hear a "clicking". I turned it on and it was OK for a minute, then it turned itself off… read more
Frank the tv man
Frank the tv man
Associate Degree
971 satisfied customers
I have a Panasonic Plasma Viera TV. Model number TH-50PX80U. I
I have a Panasonic Plasma Viera TV. Model number TH-50PX80U. I was playing video game, when a loud thunder crash caused the screen to freeze. I immediately turned off the xbox 360, but the screen rema… read more
ricke1973
ricke1973
Electronic technician
Vocational, Technical or Trade Scho
4 satisfied customers
I have a Panasonic Viera 26inch, it is a bout 14 months old
I have a Panasonic Viera 26inch, it is a bout 14 months old and has suddenly started turning itself off. I wasn't touching anything or changing stations, after 3 hours operation it 'clicked' off. No r… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a Panasonic model TH-42PZ85U.. It keeps flashing a message
I have a Panasonic model TH-42PZ85U.. It keeps flashing a message in the middle of the screen that says "Now in picture refresh mode. Going to reset settings" This happens about every ten minutes. Whe… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
We have a sony rear projection tv that is approx. 10 years
We have a sony rear projection tv that is approx. 10 years old. On the bottom, left side of the picture the color is distorted. There is a blueish yellow shadow on that portion of the picture that act… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
Last week an bright, electric blue, vertical line or bar from
Last week an bright, electric blue, vertical line or bar from top to bottom of screen (approx 3" wide, and about 4" from the right side) appeared. It has gone away occasionally for a few minutes and t… read more
Jeff the TV Guy
Jeff the TV Guy
Service Technician
Vocational, Technical or Trade Scho
739 satisfied customers
panasonic viera -- TH-37PD25. It shuts off and turns on its
panasonic viera -- TH-37PD25. It shuts off and turns on its own. If I unplug it, then plug it back in sometimes videocomes back on, but sometimes it doesn't. There are no blinking lights. Not heat rel… read more
Joe
Joe
Associate Degree
484 satisfied customers
I just got a Panasonic Viera TC-P65S1 two days ago. I have
I just got a Panasonic Viera TC-P65S1 two days ago. I have a Panasonic Blue-ray DMP-BD60 player hooked up via HDMI and Viera Link. I also have a Pace digital cable/DVR box hooked up HDMI. A Wii is con… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x