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Suddenly the picture has way too much purple. Model M4921-B2…

Customer Question
Suddenly the picture has...

Suddenly the picture has way too much purple

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Model M4921-B2 About 4 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

DVD PUrple and yellow same with netflix

Technician's Assistant: How long has this been an issue with your M4921-B2? What happened right before this?

I lost my WIFI and my grandson got me back on 3 hours ago before that I never had any trouble

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not than I can think of I'm of I'm older I don't get this stuff

Submitted: 8 months ago.Category: TV
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Answered in 3 minutes by:
11/23/2017
TV Technician: Anthony_Infotech, Technician replied 8 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,263
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 8 months ago

If you press the menu button of the sets OWN REMOTE CONTROL is the menu bad too itself?or is it perfectly normal?

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