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I have a Panasonic smart tv. I am trying to install a DVD

I have a Panasonic smart...
I have a Panasonic smart tv . I am trying to install a DVD player. What setting do I need to put on to get dvd to work
JA: What Panasonic model do you have? How old is it?
Customer: Un32j5500af 2 years
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The tv is working but when I turn the DVD player on , the player comes on but there is no change in the screen. I think I have to put the tv into some mode for the DVD player to work
JA: How long has this been an issue with your Panasonic? What happened right before this?
Customer: I am just attaching the DVD player to the tv. I have not used it in this tv before
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No
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Answered in 5 minutes by:
11/23/2017
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,372
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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That would be a Samsung model Number that you posted. I also need to know the brand and model of the DVD player and what cables you have (and are they connected)?

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Customer reply replied 23 days ago
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Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,372
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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Customer reply replied 23 days ago
Ok the DVD player is Panasonic dvd-rv32
Sam Dennis Bradley
Category: TV
Satisfied Customers: 226
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Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,372
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Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

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