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Amplified antena to a flat screen tv ran channel scan and…

Customer Question
Amplified antena to a...

Amplified antena to a flat screen tv ran channel scan and nothing

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Emerson not sure

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes to menu i use a dvd player with it and it works fine

Technician's Assistant: How long has this been an issue with your Emerson? What happened right before this?

First time we hooked an antena to it i have a polaroid that does the same thing too

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Cant think of anything

Submitted: 7 months ago.Category: TV
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Answered in 18 minutes by:
11/23/2017
TV Technician: Dan, Broadcast Engineer replied 7 months ago
Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 2,538
Experience: I am a member of The Society of Broadcast Engineers for a local CBS station
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Can you possibly provide the model number of your TV please?

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Customer reply replied 7 months ago
Ewl20s5 b
Customer reply replied 7 months ago
Man. Nov 2006
TV Technician: Dan, Broadcast Engineer replied 7 months ago

Okay thank you. Did you have cable or satellite service before changing to the antenna?

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Customer reply replied 7 months ago
No could not find place under menu to switch from cable to antena either
TV Technician: Dan, Broadcast Engineer replied 7 months ago

Are you by chance using a digital converter box to receive your local stations?

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Customer reply replied 7 months ago
Nope
TV Technician: Dan, Broadcast Engineer replied 7 months ago

Okay. Your TV does not have a digital tuner installed due to its age. In order for you to receive your local stations, you will need a digital tuner box like the one at this LINK.

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TV Technician: Dan, Broadcast Engineer replied 7 months ago

If you found my assistance helpful, please remember to rate my service. Have a nice day!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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