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We had a power outage today for about 1 hour. The main box…

Customer Question
We had a power...

We had a power outage today for about 1 hour. The main box works but the three remote boxes cannot find a tuner.

Technician's Assistant: Who makes your speaker or sound system?

The trouble is not with the sound system, the remote tivo boxes cannot find a tuner

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

This happens every time there is a power outage.

Submitted: 8 months ago.Category: TV
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Answered in 5 hours by:
11/23/2017
TV Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,616
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 8 months ago

If your TiVo Mini boxes are unable to connect, the network connection has been interrupted.

To fix this, you will need to try restarting your wireless router, as well as any other network extenders, switches, etc.

If that doesn't work, you will also need to restart the TiVo boxes.

The boxes do not like having the power suddenly interrupted.

If it becomes a regular problem you could connect a UPS (Uninterruptible Power Supply) to prevent this occurring.

Let me know if that helps?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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