TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

We had a power outage today for about 1 hour. The main box…

Customer Question
We had a power...

We had a power outage today for about 1 hour. The main box works but the three remote boxes cannot find a tuner.

Technician's Assistant: Who makes your speaker or sound system?

The trouble is not with the sound system, the remote tivo boxes cannot find a tuner

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

This happens every time there is a power outage.

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 hours by:
11/23/2017
TV Technician: Pete, Electronic Engineer replied 6 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,163
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 6 months ago

If your TiVo Mini boxes are unable to connect, the network connection has been interrupted.

To fix this, you will need to try restarting your wireless router, as well as any other network extenders, switches, etc.

If that doesn't work, you will also need to restart the TiVo boxes.

The boxes do not like having the power suddenly interrupted.

If it becomes a regular problem you could connect a UPS (Uninterruptible Power Supply) to prevent this occurring.

Let me know if that helps?

--------------------
Happy Thanksgiving!
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
--------------------

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,163
20,163 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Have an LG 65EF9500 TV. Watching sports, but score banner in
Have an LG 65EF9500 TV. Watching sports, but score banner in lower left corner of screen is cropped. Different aspect ratios don't help. How can I get full banner on screen? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
I have A 51" Quatro from 2006 cant Power it on the Power
I have A 51" Quatro from 2006 cant Power it on the Power light blinks … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Cannot launch netflix. No hadnt thought about that
cannot launch netflix JA: Is your TV connected to a surge protector or power strip? Customer: yes JA: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I need to register my device it is a samsung smart tv. Model
i need to register my device it is a samsung smart tv … read more
Harry
Harry
1,907 satisfied customers
I can't get the tv to turn on. Vizio ten years E421VO. No I
No I just sent you a email showing my tv and the box… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
Direct TV now is not workingon my tv. I can't get direct TV
Direct TV now is not workingon my tv JA: Are you getting any error messages when you try to connect to DirecTV Now? Customer: No JA: How is your internet connection? Have you tried unplugging your mod… read more
Harry
Harry
1,907 satisfied customers
I got problem for my tv is Brocken, Let me check, I been
We was watching and then tv looks like is burning pictures and videos… read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
I recently bought a 43" LG 4K TV and immediately noticed
I recently bought a 43" LG 4K TV and immediately noticed that the TV voice annunciator speaks very fast extreme English. So fast as to be quite objectionable - I can't stand it ! Can this voice over b… read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
Power light flashing red, philips model 42pf9631d/37, wont
power light flashing red JA: What's the brand and model number of your TV? How old is it? Customer: philips model 42pf9631d/37 JA: Does the TV menu work? Do you have the same problem on all sources/in… read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
It is blinking on and off when I am watching the station, if
It is blinking on and off when I am watching the station, if you turn it off it will stop for a few minutes,sony KDL-40W600B, I did call the cable and they reset, the others TV's are not doing it … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
I HAVE AN OPTOMA INTELLIGO S1 CAN I PROJECT FROM A FILE ON A
I HAVE AN OPTOMA INTELLIGO S1 CAN I PROJECT FROM A FILE ON A FLASH DIRVE … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
My Samsung tv plays for about 5 min then shuts off.
My Samsung tv plays for about 5 min then shuts off. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How do I hook up a fire stick to my outdoor SunBriteTV? I
How do I hook up a fire stick to my outdoor SunBriteTV? I cannot find the HDMI ON TV … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I ave a Sanyo TV that was given to me but I have no remote.
I ave a Sanyo TV that was given to me but I have no remote. I tried talking with my cable people but they said I need the Sanyo remote, as it is digital. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I don't know how it happened but my new TV (got in October
I don't know how it happened but my new TV (got in October 2017) didn't have any hard or high drops at all. In fact had to move it briefly and set it down for a minute. Did it very gently. But we turn… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
If I switch the Samsung LED tv on the whole screen turns on
Hi if I switch the Samsung LED tv on the whole screen turns on red and when the piture comes on there are red all over the screen in between looks like the red replaced the black … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,437 satisfied customers
I was watching tv and several times within the hour it just
good morning. I was watching tv and several times within the hour it just shut off. I restarted it with the tv remote. The last time it shut off, it made a noise. I can not get the power on the tv. th… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
The picture froze on my Sony Bravia TV last night. I shut it
The picture froze on my Sony Bravia TV last night. I shut it down and when I tried to restart, I got a screen that went from black to snow. Occasionally a message appears that says Unsupported signal.… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x