TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Won't turn .checked voltage and batteries both good .tv

Customer Question
Won't turn .checked voltage...

Won't turn .checked voltage and batteries both good .tv won't tun on

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Yes , checked it also

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes .read instructions iin manual

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No . model rled3216a

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 4 minutes by:
11/22/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,759
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 7 months ago

Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, meaning a faulty power supply or main/control board, though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).

This could also be the result of age related wear and tear; as a 2014 model tv, that type of failure wouldn’t be surprising for this brand. These are some of the very lowest quality tvs on the market. They are built to meet a certain price point, not for quality or reliability. It is completely normal and expected to see them last just a year or two at best.

There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation:
1) Unplug the power cord from the outlet

2) Wait at least 1 hour (60+ Minutes)

3) Press and hold the power button (on the set, not the remote) for 60 seconds
4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.

If this reset process does not work, it would unfortunately confirm an internal hardware failure.

This is something that would require repairs to correct; if you're thinking about a do it yourself repair, you'll need to be comfortable and skilled with electronics repairs, which could include dismantling the set (removing the back panel of the tv), diagnostics testing with a multimeter, changing out boards as needed, and possibly desoldering/removing and soldering/replacing individual components.

If you’re considering repair at a local shop, you’ll find a typical repair to be around $300 for diagnostics, parts, and labor.

For a tv of this brand/age however, replacement will make more sense. You can get a brand new LED tv with a fresh warranty from a more reputable and longer lasting brand in the $200 range.

I can help you with finding parts, finding a repair shop, or recommending replacement options, if desired.

My apologies for the news,

Nathan

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,759
30,759 Satisfied Customers
Experience: Custom home theater installer, authorized dealer top brands.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a tachi 42hds69 I picked up. It doesn't power on but
Hello, I have a hitachi 42hds69 I picked up for free. It doesn't power on but it tries to if I force start it. I replaced 3 capacitors on the power supply because one was buldging. The tv is a plasma … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
When my computer geek friend took the remote control off my
when my computer geek friend took the remote control off my sony tv both the tv and zenith digital converter box worked off the zenith converter box remote control. then the battery went. i bought a n… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Sylvania ld320ss8. Wont turn on green light flashes then
Sylvania ld320ss8. Won't turn on green light flashes then flashes faster then goes back to standby. There is no life on the screen whatsoever. I can not find any caps bad any ideas ?… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
My Hitachi TV model #57F59A is blank,nothing shows not even
My Hitachi TV model #57F59A is blank,nothing shows not even power light nor standby light. There is a green flashing led light inside of TV. Fuse was blown replaced it, cap looked bad replaced it & it… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
My 47 inch 3d tv wont turn on i had an electric charge SO
My 47 inch 3d tv won't turn on i had an electric charge SO i changed the powerboard by a new one same model. It turn on for 5 seconds saw image then turn off and won't turn on again sceen stays black … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I turned on my 50 inch Samsung and got sound but no picture.
I turned on my 50 inch Samsung and got sound but no picture. No menu would come up. I read online that this is a common problem and found good advice. I replaced both the Y board and the X board. The … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a Panasonic TH-50PHD3 Plasma screen. When it is turned
I have a Panasonic TH-50PHD3 Plasma screen. When it is turned on the fans turn on and then it won't complete the power on sequence. The red light stays on for about 3 seconds then blinks twice and con… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Toshiba 40G300U1 LCD TV. Upon turn on the green power
I have a Toshiba 40G300U1 LCD TV. Upon turn on the green power LED comes up, the screen lightens for an instant, then the whole TV shuts down with no indication it was turned on.… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
lg 42inch plasme green light blinks 3 times then goes to red. no
lg 42inch plasme green light blinks 3 times then goes to red. no image on screen, i checked for blown capacitor and they all look Ok. any tips ? how can i test capacitors ? main board or power supply … read more
alr3d
alr3d
owner
High School or GED
764 satisfied customers
My tv will stay on only for a short time then the picture goes
My tv will stay on only for a short time then the picture goes off but the sound remains on , if i turn it off for a while then it will come back on then repeat the same thing… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have connected a PS3 to my 62" Mitsubishi WD-62628 1080i
I have connected a PS3 to my 62" Mitsubishi WD-62628 1080i TV. In reading the instructions for Tiger Woods Golf #12, (It is connected with a HDMI cable) I noticed there a warning w/ the game written i… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Insignia NS-PDP42. stand-by light red. turn set on,stand by
Insignia NS-PDP42. stand-by light red. turn set on,stand by light turns green, relay clicks, blinks twice, and goes back to red with relay click. No light flash on screen, no other sign of life. Proce… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a TH-46PZ80U panasonic plasma screen. After a recent
I have a TH-46PZ80U panasonic plasma screen. After a recent electrical storm the TV quit working. The power LED is on solid - no blinking lights. The screen does seem to power up as I can see its appe… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a small desktop flat screen Insignia. I cannot get
I have a small desktop flat screen Insignia. I cannot get any audio on two channels, although I get audio on all of the other channels and on my main TV. Both TVs are served by Comcast cable. I believ… read more
25 Year Electronic Tech
25 Year Electronic Tech
Associate Degree
894 satisfied customers
I have a samsung plasma 50 inch tv and the tv has audio but
I have a samsung plasma 50 inch tv and the tv has audio but no video. I read the simular answer and I don't have the gray screen. I talked to the best buy geek tech and they gave me a quote to fix alm… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
i have a vizio 32 in tv that was recently struck by lightning,
i have a vizio 32 in tv that was recently struck by lightning, i popped my cable box also, when you turn on the tv the vizio light will go from amber to white but the screen or the back lights will no… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
ok tv is hooked to computer by vga. computer screen good but
ok tv is hooked to computer by vga. computer screen good but remote stopped working for tv and will not turn off or on. when I restart computer at first screen is all small to the top. then after wind… read more
Mahen
Mahen
Bachelor's Degree
206 satisfied customers
model ID 19PFL3403D/F7NEW LAST XMAS, WONT TURN ON, BY MANUAL
model ID 19PFL3403D/F7NEW LAST XMAS, WON'T TURN ON, BY MANUAL BUTTON OR REMOTECHANGED BATTERIES, AND CHECK POWER AT COMPUTER STYLE PLUG / CORD SET.TOOK OFF SHELF MOVED TO TABLE PUT BACK WORKED ONCE...… read more
Jeff the TV Guy
Jeff the TV Guy
Service Technician
Vocational, Technical or Trade Scho
739 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x