TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Where does the power cord plug into the tv. Tcl32inch s

Customer Question
Where does the power...

Where does the power cord plug into the tv

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Tcl32inch s serie

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I can’t find a spot to plug the power cord in

Technician's Assistant: How long has this been an issue? What happened right before this?

I brand new just took it out of the box

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 10 minutes by:
11/22/2017
TV Technician: Jason Jones, Customer Service replied 8 months ago
Jason Jones
Jason Jones, Customer Service
Category: TV
Satisfied Customers: 19,268
Experience: Several years of troubleshooting.
Verified

Hello,
I look forward to helping you today.

May I ask for the model name of your TCL tv?

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own TV Question
Customer reply replied 8 months ago
S series s301 /s304 /s 305
TV Technician: Jason Jones, Customer Service replied 8 months ago

The power plug on that tv is difficult to find. Position your head below the TV, behind it. Look up about 1/4 of the way on the TV. You will see the small plug connector from there.

Did you find it?

Ask Your Own TV Question
Customer reply replied 8 months ago
I dot see anything that will take the cord
TV Technician: Jason Jones, Customer Service replied 8 months ago

It is difficult to find. Do you have the power cable that has two metal nodes or is it the cylinder looking connector?

Ask Your Own TV Question
Customer reply replied 8 months ago
It is about 1inch wide with 2 holes in it
TV Technician: Jason Jones, Customer Service replied 8 months ago

It should be located on the back of the TV, near the bottom.

Ask Your Own TV Question
Customer reply replied 8 months ago
I’ll send a pic
TV Technician: Jason Jones, Customer Service replied 8 months ago

Thank you

Ask Your Own TV Question
Customer reply replied 8 months ago
Found it on a recess right side
TV Technician: Jason Jones, Customer Service replied 8 months ago

Thank you. Is there anything else that I can help with?

Ask Your Own TV Question
TV Technician: Jason Jones, Customer Service replied 8 months ago

Hello,
Is there anything else I can help you with today? If so, please let me know. If that is all for now, please do not forget to rate my help on top of this page.
Thank you,
Jason

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones
Jason Jones, Customer Service
Category: TV
Satisfied Customers: 19,268
19,268 Satisfied Customers
Experience: Several years of troubleshooting.

Jason Jones is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I can't get my smart tv to turn on. I have unplugged it from
I can't get my smart tv to turn on. I have unplugged it from the outlet and plugged back in. I have changed batteries in the remote. Nothing. Any ideas? … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Tv says no signal. Sharp Roku. Just tonight. Can't figure it
Tv says no signal JA: What's the brand and model number of your TV? How old is it? Customer: Sharp Roku JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Customer: no JA: … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I unplugged a lamp from a power strip and my Vizio TV turned
I unplugged a lamp from a power strip and my Vizio TV turned off and I can't turn it back on. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I bout a new tv and the seller at the store said it's simple
I bout a new tv and the seller at the store said it's simple to set up! Smart tv! I cannot get the tv to find the HDMI tbatbis plugged into the number one port. It is coming from the DVR supplies by m… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I just recently moved and have lost the power cord to my tv.
I just recently moved and have lost the power cord to my tv. How do I get another one? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I cord fell out of the back of my TV. It's to plug it in.
I cord fell out of the back of my TV. It's to plug it in. And I can't seem to see where it goes back. The model number is ***** AF any any ideas The model number is ***** AF any any ideas … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
211 satisfied customers
I can't connect to mycable. I have spectrum. I have never
i have never messed with the tv remote but this message came up last night that I needed to update something. I got past it last night butv I thought I dcould get it to update and now I have no tv except for netflix … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
We had a storm with lightning. One strike came close but did
We had a storm with lightning. One strike came close but did not cause problems with satellite box or dish. The tv just went click and turned itself off. I can't get it to come back on. … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Just got it out of box! Its a 32" full HD TV 5/Series-M5300.
just got it out of box! Its a 32" full HD TV 5/Series-M5300. Where do I pulp the power cord in I has wall plug on one end the other has two round holes in a molded slot fit plug … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My tv is stuck on one channel. I have replaced batteries in
My tv is stuck on one channel. I have replaced batteries in the switcher, unplugged it and nothing works. It's going to be a long weekend if I can't change channels. Please help. Olga … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I need help setting up my tv. D43n-e4 is the model number. I
D43n-e4 is the model number. I had it working with my Dish perfectly. Then tried a dvd. Now I can't find the choice hdmi-1 to get a signal. There is no choice anymore for that. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
We used to have a full screen on our 43” wall tv. We can't
we used to have a full screen on our 43” wall tv. We can't seem to pull it up now that we've added Roku. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Where is the plug located on the back of the tv? Can't find
Where is the plug located on the back of the tv? Can't find the port where the square/round plug fits in, that will allow the tv to turn on. It is model Lc40D78UN … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Granddaughter mirrored from her smart phone to our TV we
Granddaughter mirrored from her smart phone to our TV we have a Samsung smart TV was showing us a YouTube video and she had to leave and left it on the screen and now I can't get rid of it and I can't… read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
211 satisfied customers
I just got a Samsung and I can't find where you plug in the
I just got a Samsung and I can't find where you plug in the cord with the 2 small holes ( the power cord) … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
We just bought a Vizio tv and we can't get the back of the
We just bought a Vizio tv and we can't get the back of the remote to come off in order to insert the batteries. Any suggestions? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
My cable wasnt responding, so I rebooted it. Still nothing.
My cable wasn't responding, so I rebooted it. Still nothing. Then I unplugged it and thought I put the cables back in the right spots but now I'm getting a screen that reads...Set-tops HDMI port requi… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
my tv says "no video signal" I just unplugged the box and
my tv says "no video signal" I just unplugged the box and then plugged it back in but still does not seem to work… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x