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Jason Jones
Jason Jones, Customer Service
Category: TV
Satisfied Customers: 20293
Experience:  Several years of troubleshooting.
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Where does the power cord plug into the tv. Tcl32inch s

Customer Question

Where does the power cord plug into the tv
JA: What's the brand and model number of your TV? How old is it?
Customer: Tcl32inch s serie
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: i can’t find a spot to plug the power cord in
JA: How long has this been an issue? What happened right before this?
Customer: I brand new just took it out of the box
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No
Submitted: 12 months ago.
Category: TV
Expert:  Jason Jones replied 12 months ago.

Hello,
I look forward to helping you today.

May I ask for the model name of your TCL tv?

I will be standing by, looking forward to your response.
Thank you,
Jason

Customer: replied 12 months ago.
S series s301 /s304 /s 305
Expert:  Jason Jones replied 12 months ago.

The power plug on that tv is difficult to find. Position your head below the TV, behind it. Look up about 1/4 of the way on the TV. You will see the small plug connector from there.

Did you find it?

Customer: replied 12 months ago.
I dot see anything that will take the cord
Expert:  Jason Jones replied 12 months ago.

It is difficult to find. Do you have the power cable that has two metal nodes or is it the cylinder looking connector?

Customer: replied 12 months ago.
It is about 1inch wide with 2 holes in it
Expert:  Jason Jones replied 12 months ago.

It should be located on the back of the TV, near the bottom.

Customer: replied 12 months ago.
I’ll send a pic
Expert:  Jason Jones replied 12 months ago.

Thank you

Customer: replied 12 months ago.
Found it on a recess right side
Expert:  Jason Jones replied 12 months ago.

Thank you. Is there anything else that I can help with?

Expert:  Jason Jones replied 12 months ago.

Hello,
Is there anything else I can help you with today? If so, please let me know. If that is all for now, please do not forget to rate my help on top of this page.
Thank you,
Jason