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I HAVE A 65" SONY BRAVIA I NEED INSTRUCTIONS ON HOW TO

Customer Question
I HAVE A 65"...

I HAVE A 65" SONY BRAVIA I NEED INSTRUCTIONS ON HOW TO CONFIGURE MY PHONE TO ACCESS THE WEB USING THE PHONE'S KEYBOARD.

Technician's Assistant: When were you last able to use your phone?

IVE HAD THE TV SINCE JANUARY, BUT ONLY RECENTLY MAKE THE PHONE CONGIGURED AS A REMOTE, BUT I STILL CANT USE THE KEYBOARD, I WISH THE WEB HAD AN INTERNAL KEYBOARD LIKE WHEN DOWNLOADING APPS.

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

I HAVE ANOTHER PHON I CAN DO THAT WITH, I JUST GOT IT AND THERES NOT MUCH ON IT TO LOSE.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

NO JUST HOW TO USE THE KEYBOARD

Submitted: 9 months ago.Category: TV
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Answered in 4 hours by:
11/22/2017
TV Technician: Pete, Electronic Engineer replied 9 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,629
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 9 months ago

What is the full model number of your Sony Bravia TV?

What is the make and model number of your phone?

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TV Technician: Pete, Electronic Engineer replied 8 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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