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Am geting shadow bars on screen. tv is 18 months old.

Customer Question
Am geting shadow bars...

Am geting shadow bars on screen . tv is 18 months old. service tech said screen is bad 1 month later could not change channels or adj. sound ,hit power switch ,now set is d.o.a...

Technician's Assistant: What's the exact make and model of your television? And how long has this been happening with the channels?

Vizio modele60-c3.shodowing last 30 days channels last nite

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Set is dead nothing works. tried to change channel no sucess would not move

Submitted: 8 months ago.Category: TV
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Answered in 2 minutes by:
11/22/2017
TV Technician: Nathan, Installer replied 8 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,870
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

So you have had this set in for repairs previously? Or is this something that the cable/satellite guys told you?

Is it not even turning on or showing the menu at this point? Does the sound work?

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Customer reply replied 8 months ago
no. tv was serviced by sears repair guy
TV Technician: Nathan, Installer replied 8 months ago

Was that done under warranty? If so when?

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TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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