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Not my tv its sound bar. It is not my tv. I don't know.

Customer Question
Not my tv its...

Not my tv its sound bar

Technician's Assistant: What's the model number of your TV? How old is it?

It is not my tv

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I don't know

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Since I opened the box yesterday

Submitted: 8 months ago.Category: TV
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Answered in 4 minutes by:
11/21/2017
TV Technician: ISP Cable Support, Customer Service replied 8 months ago
ISP Cable Support
ISP Cable Support, Customer Service
Category: TV
Satisfied Customers: 528
Experience: 12 years tech support with Cable, Internet and Phone.
Verified

Hello! Thank you for choosing Just Answer. I would be to help you today with your Soundbar issue.

Could you tell me what is going on with it?

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TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,626
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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