TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I cannot get the volume buttton to go higher. Where do I…

Customer Question
I cannot get the...

I cannot get the volume buttton to go higher

Technician's Assistant: What's the model number of your TV? How old is it?

Where do I find the number

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

It gives me all the menu but cannot turn up the sound

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Only this afternoon when I turned the tV on

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I do not think so

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 3 hours by:
11/21/2017
TV Technician: Mike G., Technician replied 8 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,610
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 8 months ago

Please tell me everything that is connected into the tv?

-antenna/cable/satellite

-bluray/dvd

-sound bar/surround sound

-others

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
We have a 55" Samsung t.v. which is showing messages,
We have a 55" Samsung t.v. which is showing messages, captions or information on the bottom of our screen. Some of the messages are LEDTV, … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Vzio Tech. I am not getting any picture on my vizio tv.
Hi Vzio Tech. I am not getting any picture on my vizio tv. Cable box is on. I am only getting sound. Have already rebooted cable box. Nothing. Getting some very broad stripes on screen. What can I do?… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I can't get the sound to work' Less than a year. The TV menu
yes the TV menu works, not sure about the other TV, I don't have the cords plugged in … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Trying to turn the internal speakers off so I can watch
trying to turn the internal speakers off so I can watch movies with headphones … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I was trying to turn the audio up in the menu and the screen
I was trying to turn the audio up in the menu and the screen went black . … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
The sound on our TV won't work. We did the sound test, which
The sound on our TV won't work. We did the sound test, which worked. The sound works with headphones on TV sound setting. But we cannot hear it in any other way. I think the model is 50LA6200 Cinema 3… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
We have a 2013 Panasonic Plasma TV. Model #TC-P50S60 Serial#
We have a 2013 Panasonic Plasma TV. Model #TC-P50S60 Serial# ***** I've added a sound bar, LG. I want to mute the tv's internal speakers so I only hear the sound bar. When I use the TV's remote contro… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Reason my brand new Samsung JUS9000 will not recognize any
For some reason my brand new Samsung JUS9000 will not recognize any of my remotes for volume. I dropped the DTV remote and thought it was damaged, but it will not even work with the Samsung remote. If… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
i have a panasonic TC-50X3, Date on back is Nov 2011. when
i have a panasonic TC-50X3, Date on back is Nov 2011. when you turn it on there are 2 loud clix from the board in the center and when the screen comes on it is only RBG snow. also can't get the menu t… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
We can not raise or lower the volume. The volume indicator
We can not raise or lower the volume. The volume indicator will not appear on the screen. The only indicator is in the lover left hand corner and it shows audio system: vol + or - It will not mute eit… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
after power outage my plasma tv screen is mostly black. there
after power outage my plasma tv screen is mostly black. there are three vertical stripes made up of white lines-I can see the tv show thru them, so we get a signal. dvr same thing, I can chose a recor… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a WD-52628 TV purchased in summer 2006. The volume
I have a WD-52628 TV purchased in summer 2006. The volume control is inconsistent. At the low volume (01, 02), it still sounds like it's at 10 or 12. A couple of months ago, if it was at the low volum… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
the volume has gone out and there is a picture of what looks
the volume has gone out and there is a picture of what looks like a plug bythe volume bar what could the problem possibly be picture is fine… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
i have a 2006 55 HITACHI MODEL HDT79. I CANNOT CONTROL THE
i have a 2006 55" HITACHI MODEL HDT79. I CANNOT CONTROL THE SOUND. IT JUST BLARES. I CAN MUTE IT. HOW DO I GET THIS REPAIRED JR… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I get a no signal message on the screen and I cant change
I get a no signal message on the screen and I can't change the input, neither on the remote nor on the TV itself.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a JVC color monitor TV model AV-3150S. This has been
I have a JVC color monitor TV model AV-3150S. This has been hooked up to cable for some 15 years now, with no troubles of any kind. We just moved it up stairs and hooked it up to the same cable networ… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
My Samsung DLP Model HL-P5063W has green and black lines running
My Samsung DLP Model HL-P5063W has green and black lines running horizontally but in vertical colums on entire screen. In the last few months we have had to replace the lamp and also the cable input c… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
I have a olevia LT26HVE when i power try to stay for 1 secound
I have a olevia LT26HVE when i power try to stay for 1 secound and then gets black sound is ok.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x