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It is not connecting with internet. My internet is working…

It is not connecting...

It is not connecting with internet. My internet is working with other device

Technician's Assistant: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?

Vizio smart tv

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Works on cable tv

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Started today. Was working fine last night.

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Answered in 4 minutes by:
11/21/2017
Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 2,541
Experience: I am a member of The Society of Broadcast Engineers for a local CBS station
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Does your TV connect to your network wirelessly?

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Customer reply replied 8 months ago
Ok

My apologies, but I am unable to contact you by phone at this time. Try this please. Disconnect the power from both the TV and your router and wait about a minute. Reconnect power to the router first and let it boot up completely, then reconnect power to the TV and see if you can connect to your network.

Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 2,541
Experience: I am a member of The Society of Broadcast Engineers for a local CBS station
Verified
Dan and 87 other TV Specialists are ready to help you
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Sam Dennis Bradley
Category: TV
Satisfied Customers: 280
Verified
Phone call session started
Customer reply replied 8 months ago
Continue to be disconnected
Customer reply replied 8 months ago
Please call me
Customer reply replied 8 months ago
I have not heard from you in an hour

My apologies for the delay. Were you able to reconnect?

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Dan
Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 2,541
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Experience: I am a member of The Society of Broadcast Engineers for a local CBS station

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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