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My RCA L40FHD41YX( won't fire up. When first plugged in the…

Customer Question
Hi, my RCA L40FHD41YX(...

Hi, my RCA L40FHD41YX( won't fire up. When first plugged in the blue light will come on and stay on for about 7 seconds and then turn off. And then, nothing. Thanks, Paul

Technician's Assistant: What's the model number of your TV? How old is it?

Model number is ***** Not sure of age.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Nothing works before or after the blue light appears.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Nor sure, got this as a project.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No, That's it.

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
11/21/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,497
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 7 months ago

Dis this issue occur gradually (with the TV not powering once in a while), or was it sudden? Also were there any storms, power outages, etc. just prior?

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Customer reply replied 7 months ago
Not sure if it was gradual or sudden. The TV was given to me as a project. Is it possible that the buttons (on/off, menu vol, etc) are the problem as they appear worn?.
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,602
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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