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Purple/blue area on left side and center of display on

Customer Question
Purple/blue area on left...

Purple/blue area on left side and center of display on un60h6350 tv

Technician's Assistant: What's the model number of your TV? How old is it?

Un60h6350 2014 model purchased in 2015

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu works.sameproblem when i run picture test in menu

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Three days and just happened,no other problems

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Is this a display or circuit board issue?

Submitted: 8 months ago.Category: TV
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Answered in 31 minutes by:
11/20/2017
TV Technician: Anthony_Infotech, Technician replied 8 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,262
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 8 months ago

Does this change and move elsewhere on the screen?or is it in this position permenant?

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Customer reply replied 8 months ago
seems to be permanant,about 8inch diameter on left side half way up screen,smaller and less pronounced in center of display.
TV Technician: Anthony_Infotech, Technician replied 8 months ago

Its likely to be the LCD panel itself (screen) however it could also be bad capacitors on the power-board OR a bad t-con board (this drives the LCD DISPLAY) what we do is a visual inspection of the capacitors looking for visual signs of leaking\ballooning up\raised domed tops ,if that check works out OK we replace the t-con board if problem still present we condemn the panel (panel cant be replaced due to costs)

Let me know if you want to do those first two jobs yourself I will provide all info

Anthony

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Customer reply replied 8 months ago
i would like to do the first two jobs myself.
TV Technician: Anthony_Infotech, Technician replied 8 months ago

OK cost of t-con board is around $80 (if it needs to be replaced)so you need to get the back OFF the set trace the power-cord to the power-board and look carefully at the capacitors on this board look for leaking\ballooning\raised domed tops let me know if you see any signs like that ,capacitors look like this>>>

http://www.learningaboutelectronics.com/Articles/What-does-the-voltage-rating-on-a-capacitor-mean

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TV Technician: Anthony_Infotech, Technician replied 8 months ago

Let me know about that first before we move on

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Customer reply replied 8 months ago
ok.thank you.can i get back to you tomorrow?
TV Technician: Anthony_Infotech, Technician replied 8 months ago

Yes no problem

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