Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.
Can you please tell me the complete model number of the tv?What is connected to it? A cable or satellite box perhaps, and connected using the red/white/yellow cords?
This is a paid third party support service.
We're all independent techs here, I have no ability to cancel or refund anything.
Samsung will not provide help with this issue.
I can assist you, under the fees you've already agreed to and paid, if you can please give me the complete model number (not the series).
Can I do what?
I can help you with this if you can please provide the requested details:
Complete (long) model number of the tv