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Would like to know how much it cost to replace HDMI. The tv…

Customer Question
Would like to know...

Would like to know how much it cost to replace HDMI

Technician's Assistant: What's the exact make and model of your television? And have you done any troubleshooting yourself?

The tv just went from normal picture to a blue screen , so I unplug the hdmi and pluged in the standard jacks and now I can watch the tv on standard picture

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes the menu comes on . but would not reset

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It happened Friday, I was watching move on nexflex

Technician's Assistant: Anything else you want the Expert to know before I connect you?

It is a large elect. tv series 642 or c12

Submitted: 8 months ago.Category: TV
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Answered in 3 minutes by:
11/20/2017
TV Technician: Anthony_Infotech, Technician replied 8 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,267
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 8 months ago

Would it be possible for you to get me the full model number found on the back of the set please?

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Customer reply replied 8 months ago
give me a few minutes
TV Technician: Anthony_Infotech, Technician replied 8 months ago

OK take your time

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Customer reply replied 8 months ago
WD82C12
Customer reply replied 8 months ago
I am watingon your answer
Customer reply replied 8 months ago
are you still on line
TV Technician: Anthony_Infotech, Technician replied 8 months ago

Sorry here

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TV Technician: Anthony_Infotech, Technician replied 8 months ago

I lost my connection, OK have you reset the TV back to factory default?

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Customer reply replied 8 months ago
the reset does not fix the problem
Customer reply replied 8 months ago
the rest does not fix the problem
Customer reply replied 8 months ago
the reset does not work , are you there
TV Technician: Anthony_Infotech, Technician replied 8 months ago

Please be patient I do have a connection issue,

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TV Technician: Anthony_Infotech, Technician replied 8 months ago

OK sorry, if you are sure you carried out a reset to factory default and that did not work then your only option is to replace the main-board this is the board with all the AV inputs including hdmi however i am not sure of the availibility of this board cost of board will be around $120

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Customer reply replied 8 months ago
I am not happy that you are not answering , I think you don't know the answer
TV Technician: Anthony_Infotech, Technician replied 8 months ago

I have replied ABOVE??

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Customer reply replied 8 months ago
do you have service people
TV Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: TV
Satisfied Customers: 21,964
Experience: 10+ years
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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