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My new vizio won't show my cable stations. It is a 2017 70"

Customer Question
My new vizio won't show...
My new vizio won't show my cable stations.
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: It is a 2017 70" comcast
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: after being installed on friday, saturday morning the tv would not display my cable connection
JA: Anything else you want the Expert to know before I connect you?
Customer: I paid a lot of money for this tv
Submitted: 21 days ago.Category: TV
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Answered in 3 hours by:
11/20/2017
TV Technician: Aric, Technician replied 21 days ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,320
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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TV Technician: Aric, Technician replied 21 days ago

What's the model number off the back of the Vizio TV? How is the cable box connected (using what type of cable- HDMI, etc.)?

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Louie
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