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I enable public display setting on my tv and now i have no…

Customer Question
I enable public display...

I enable public display setting on my tv and now i have no idea what to do everything gone 55EG9200 is the model

Technician's Assistant: What's the model number of your TV? How old is it?

1 year is webos

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Works but not all function like reset factory

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

2 days ago

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I was using a remote on iphone called smartify and i bring the installation setting and enabled it everything gone

Submitted: 8 months ago.Category: TV
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Customer reply replied 8 months ago
ok
Customer reply replied 8 months ago
i did
Customer reply replied 8 months ago
sorry how long does it take?
Answered in 5 hours by:
11/20/2017
TV Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,371
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 8 months ago

Have you tried changing the input to a different one?

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Customer reply replied 8 months ago
doesn’t work
TV Technician: Pete, Electronic Engineer replied 8 months ago

Can you get any input to work on the TV at all, e.g. a DVD player?

Can you see the on-screen menu?

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Customer reply replied 8 months ago
Only hdmi 1 works- yes I have setting but many of them doesnt work like reset initial
TV Technician: Pete, Electronic Engineer replied 8 months ago

Ok, let me check if the other techs have any idea on this one.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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