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My dog ate my last remote. I ordered a new one off of ebay…

Customer Question
My dog ate my...

My dog ate my last remote. I ordered a new one off of ebay and kept blaster in place without switching out...didn't think I'd need to. Everything seems to be set up correctly, however the soundblaster isn't responding.

Technician's Assistant: What's the model number of your TV? How old is it?

It's a Samsung, LN45A540P2FXZA

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

TV PURCHASED IN 2009ISH

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just got the new remote and am trying to install for first time. It was just a replacement for the one the dog chewed up...could've killed her...

Technician's Assistant: Anything else you want the Expert to know before I connect you?

The tv turns on with cabinet doors open, not closed. Guessing that has something to do with the blaster.

Submitted: 8 months ago.Category: TV
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Answered in 6 hours by:
11/20/2017
TV Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,339
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 7 months ago

What is the model number of the remote control?

What is the model number of the blaster?

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TV Technician: Pete, Electronic Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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