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Sorry I got disconnected. 49uj7700. only had it a couple…

Customer Question
Sorry I got disconnected. ...

Sorry I got disconnected.

Technician's Assistant: What's the model number of your TV? How old is it?

49uj7700. only had it a couple months

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Everything else works, I just can't get amazon

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Its been a couple weeks since I could get amazon.

Submitted: 8 months ago.Category: TV
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Answered in 1 day by:
11/21/2017
TV Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: TV
Satisfied Customers: 21,965
Experience: 10+ years
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 8 months ago
No
TV Technician: Josh, Technician replied 8 months ago

Okay, thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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