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Ask Aric Your Own Question
Aric
Aric, Technician
Category: TV
Satisfied Customers: 48650
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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Am getting "no channels in master list" on screen, and tv

Customer Question

Am getting "no channels in master list" on screen, and tv will not work
JA: What's the model number of your TV? How old is it?
Customer: 50inch, 3-4 years
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Other tv's working
JA: How long has this been an issue? What happened right before this popped up?
Customer: One hour ago, laid mr foot on remote n
JA: Anything else you want the Expert to know before I connect you?
Customer: Laid my foot on remote by accident
Submitted: 1 year ago.
Category: TV
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 year ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Aric replied 1 year ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 1 year ago.

The "No Channels...." message can be caused by the TV's Input being changed, the HDMI cable failing, or Cable/SAT box needing to be rebooted.

Please unplug the Cable/SAT box from power and shut the TV off.

Disconnect and reconnect the HDMI cable between them on both ends- making sure it is secure.

Plug the Cable/SAT box back into AC and once it's rebooted turn the TV on, and use the INPUT button on the original TV remote to select the correct HDMI Input.

Let me know what happens.

Customer: replied 1 year ago.
Still not workingWant full refund , didn’t agree to pay $38!!!
Expert:  Aric replied 1 year ago.

I have nothing to do with that, you can use the site help pages.