TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Am getting "no channels in master list" on screen, and tv…

Customer Question
Am getting "no channels...

Am getting "no channels in master list" on screen, and tv will not work

Technician's Assistant: What's the model number of your TV? How old is it?

50inch, 3-4 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Other tv's working

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

One hour ago, laid mr foot on remote n

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Laid my foot on remote by accident

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 minutes by:
11/19/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,476
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 7 months ago

The "No Channels...." message can be caused by the TV's Input being changed, the HDMI cable failing, or Cable/SAT box needing to be rebooted.

Please unplug the Cable/SAT box from power and shut the TV off.

Disconnect and reconnect the HDMI cable between them on both ends- making sure it is secure.

Plug the Cable/SAT box back into AC and once it's rebooted turn the TV on, and use the INPUT button on the original TV remote to select the correct HDMI Input.

Let me know what happens.

Ask Your Own TV Question
Customer reply replied 7 months ago
Still not workingWant full refund , didn’t agree to pay $38!!!
TV Technician: Aric, Technician replied 7 months ago

I have nothing to do with that, you can use the site help pages.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,476
47,476 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Bought a used 24" tv at has no remote. I have no cable, but
bought a used 24" tv at has no remote. I have no cable, but use antennas. Serial #P5103 … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Modelxbr49x830c tv boot recovery for 4 hours what do I do.
modelxbr49x830c tv boot recovery for 4 hours what do I do … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My screen says "inital download in progress, wait a few
my screen says "inital download in progress, wait a few minutes" but nothing happens. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I NEED HELP PROGRAMMING MY TV. SANYO MODEL NUMBER FW32D06F.
I NEED HELP PROGRAMMING MY TV JA: What's the brand and model number of your TV? How old is it? Customer: SANYO MODEL NUMBER FW32D06F JA: Does the TV menu work? Do you have the same problem on all sour… read more
Aric
Aric
Technician
47,476 satisfied customers
I lost all my channels. I just play channel 29. Channel 29
Hello JA: Hello. How can I help? Customer: I lost all my channels JA: What's the exact make and model of your television? And how long has this been happening with the channels? Customer: I just play … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Related to deleting the rating limit: the LG and the Direc
related to deleting the rating limit: the LG and the Direc TV remotes are unable to turn on DirecTV...… read more
Joe AV
Joe AV
48 satisfied customers
HOW DO I YOUR SMARTTV WITHOUT THE SMARTTV FEATHURS, S\N
HOW DO I YOUR SMARTTV WITHOUT THE SMARTTV FEATHURS … read more
Aric
Aric
Technician
47,476 satisfied customers
I have a message on the screen that tells me to select the
I have a message on the screen that tells me to select the proper location for the tv, Store or Home Mode. The tv has been set up for a long time and worked fine a couple hours ago. Apparently clicked… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I need help getting my tv to broadcast my channels back, it
I need help getting my tv to broadcast my channels back … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
My TV isn't working .Kids played with remote and I'm not
My TV isn't working .Kids played with remote and I'm not regisered with password ***** no service even though my other 2 smaller TV"S work fine … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
Sony kdl-52wl135 power on get light for 39 sesconds then red
sony kdl-52wl135 power on get green light for 39 sesconds then red light 3 blinks and repet red 3 … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Not displaying picture, 1 week, Restarting power, It disks
Not displaying picture JA: How long has this been going on? Customer: 1 week JA: What troubleshooting have you tried? Customer: Restarting power JA: The TV expert can solve this for you. Anything else… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My eldest son changed the password on s little brothers TV
My eldest son changed the password ***** his little brothers TV and now it's locked and the input is blocked… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a new hdtv antenna and I need to auto scan to pick up
I have a new hdtv antenna and I need to auto scan to pick up all the channels I need***@******.***… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
My Mitsubishi has no sound or picture I do get the three
My Mitsubishi has no sound or picture I do get the three flashing green when I plug it in and all the fuses are checked good I do have a steady green light on not sure what's wrong… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Is it possable to brighten the pictture ive brighten it
is it possable to brighten the pictture ive brighten it as much as i can with the remote its a 36 in… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I HAVE A 20" DIAGONAL TV, MODEL TC -LA1, i MOVED RECENTLY AND
i HAVE A 20" DIAGONAL TV, MODEL TC -LA1, i MOVED RECENTLY AND CANNOT FIND MY MANUAL. HOW DO I CHANGE THE ASPECT FROM A DEFAULT SETTING OF 4:3 TO FULL PICTURE?… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I moved My Durabrand model DWT1304 I was useing it security
I moved My Durabrand model DWT1304 I was useing it for a security camera though the front ports.. After moving it to the other side of the room and reconnecting it.. I can"t anythingl on the screen...… read more
Aric
Aric
Technician
47,476 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x