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I have a samsung smart tv. it. does not have a button for…

Customer Question
Hi I have a...

Hi I have a samsung smart tv. it. does not have a button for net Flix. how can I install it

Technician's Assistant: Just to clarify, what's the exact make and model of your smart tv?

I will check

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The truth I am not good with electronics.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just now wanted to install it but I don't know how to do it

Technician's Assistant: Anything else you want the Expert to know before I connect you?

No just to install net Flix would be fine

Submitted: 7 months ago.Category: TV
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Answered in 1 minute by:
11/19/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,471
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 7 months ago

Can you get the model number off the back of the Samsung please? They have made over 3,000 models, so I need to be able to reference the one you have.

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TV Technician: Aric, Technician replied 7 months ago

If your TV is in fact a "Smart TV", then it would have a "Smart HUB" button on the remote. This launches the TV's app platform and Netflix should be there as an option. Do you have a "Smart Hub" button on the remote?

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Customer reply replied 7 months ago
Un46H620AFxZA
TV Technician: Aric, Technician replied 7 months ago

Note that the site will send you a phone call offer- that is NOT from me. It is sent without my consent and I am not available by phone. To see MY REPLY, "X" out of the offer and view the page that we have been typing on. Also note that any offers for subscriptions or promotions are NOT something I am privy to. I am an independent tech and am only paid with a positive rating for my service.

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TV Technician: Aric, Technician replied 7 months ago

Please check that model number again- it's off by a digit and doesn't show up in any searches. Let me know.

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Customer reply replied 7 months ago
I filled it out and sent. Now what. I’m upset with all this fraud
Customer reply replied 7 months ago
have hub button
Model #
Un46h7201agxza
Customer reply replied 7 months ago
Hello yes have hub button
Sent model no again
Customer reply replied 7 months ago
Model # un46h6201afxza
Yes have hub button
Pls respond
Customer reply replied 7 months ago
Are u there
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