TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

We have power and screen lights up but it says no input.

Customer Question
We have power and...

We have power and screen lights up but it says no input

Technician's Assistant: What's the make/model of your device? How old is it?

Sony -KDL-46V5100- 2003

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just started this morning. was fine last night..have check connections and tried other things using the remote

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Like what?

Submitted: 9 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 4 hours by:
11/20/2017
TV Technician: Pete, Electronic Engineer replied 9 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,606
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 9 months ago

Did you recently have any power outages or thunderstorms?

What all inputs have you tried? (e.g. DVD player with HDMI connection)

Are all inputs affected, or just some?

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 8 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,606
20,606 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My sony TV model KDL-40XBR2 is not working. We watched it on
hello, my sony TV model KDL-40XBR2 is not working. We watched it on last wednesday morning it was fine. When it was turned on in the evening balck screen and no sound. I called sony and after I plugge… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
We have two TV's. One works fine. The other is sending a
We have two TV's. One works fine. The other is sending a message that "something is wrong - check the connections, unplug the unit and wait 10 seconds". We have tried that several times and we get the… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I own a Sony Bravia KDL-46V5100, Purchased in 09. Sound just
I own a Sony Bravia KDL-46V5100, Purchased in 09. Sound just stopped and even setting up external speakers would not work. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My Sony TV model #KDL-40w590B keeps displaying the Closed
My Sony TV model #KDL-40w590B keeps displaying the Closed caption option screen in the right side of screen. It won't clear but keeps returning. I an on ATT Uverse. This just started last night. How d… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I cannot get my tv to work. Sony and i will be right back
sony and i will be right back with the model # for you … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Sony about a year old. Today there is a notice on
I have a Sony about a year old. Today there is a notice on the screen - "A new software update is available. Would you like to update now?" I do not know how to update, cancel or remove this large ton… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
We have a sony def TV. Model KDL-46XBR2. Bought from a
We have a sony hi def TV. Model KDL-46XBR2. Bought from a friend about 6 weeks ago. Last night there was no picture. Then the picture came in again. Today we turned it on and again no picture. We have… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
My Sony TV has suddenly stopped getting its stations. The
My Sony TV has suddenly stopped getting its stations. The cable is fine because I have another TV in another room and it works fine. In trying to fix this I have only made it worse. I need a repairman… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My power was off and now I do not get a signal from my cable
my power was off and now I do not get a signal from my cable company. I can not turn on the tv … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Sony KDL-52W5100 and I have no picture and no sound.
I have a Sony KDL-52W5100 and I have no picture and no sound. I spent an hour with a Comcast representative trying various things. 1. cable direct to tv, 2. Refresh signals, 3. Coaxal connection, 4. H… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
we tried turning the television on again last night and now
we tried turning the television on again last night and now it works. I scheduled a service call for Tuesday. Should I keep it or see if the tv continues to work. Any reason why this would happen?… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a Sony Bravia KDL-32L5000 serial #4010153. It is connected
I have a Sony Bravia KDL-32L5000 serial #4010153. It is connected to Time Warner Cable. Other TVs in the house are connected through cable but not to a box. The TV worked fine last night and this morn… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Updated firmware onSony KDL-46V5100 now TV does nothing but
Updated firmware onSony KDL-46V5100 now TV does nothing but display BRAVIA screen. No controls work on TV or remote except power. Already tried factory reset and unplugging and replugging everything. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Have a sony bravia KDL-52XBR - There is no picture just a solid
Have a sony bravia KDL-52XBR - There is no picture just a solid bright blue screen, any suggestions? Worked fine last night, turned on this evening and we only get a solid blue screen. Tried the DVD p… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Hi. You seem to have the best answers on this problem anywhere
Hi. You seem to have the best answers on this problem anywhere I can find.... Here is whats going on... I have a 40" Sony Bravia, model KDL-40s2010... Is about two years old. Always worked fine. Last … read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
we bought a ony 32inch bravia from walmart 2 weeks ago. we
we bought a ony 32inch bravia from walmart 2 weeks ago. we have dish satelite service. prior to getting this sony we had a magnavox that was going bad.we have a sony dvd too. the dvd worked good with … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a 1 year old Sony bravia tv that worked fine last night.
I have a 1 year old Sony bravia tv that worked fine last night. This morning it won't turn on. No indicator light. The cable box is plugged into the same power cord and it works. Tried turning the tv … read more
T.V.Steve
T.V.Steve
Vocational, Technical or Trade Scho
144 satisfied customers
I have dilemma on purchasing the following TVS Sony KDL-40XBR7
I have dilemma on purchasing the following TVS Sony KDL-40XBR7 ($1,000) KDL-46V5100 (S1,200) Samsung LN46B630 ($1,200) In you point of view which has better performance, features and price/performance… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x