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My 55" inch tv will not program. Don't know model number but…

Customer Question
My 55" inch tv...

My 55" inch tv will not program

Technician's Assistant: What's the model number of your TV? How old is it?

Don't know model number but brought the tv this year

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes the tv menu work just want program the power stop for a second and come back on with no picture

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Nothing and since 3 month ago

Technician's Assistant: Anything else you want the Expert to know before I connect you?

No will they sent me another tv ?

Submitted: 8 months ago.Category: TV
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Answered in 36 minutes by:
11/19/2017
TV Technician: Aric, Technician replied 8 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,538
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 8 months ago

What's the model number off of the back of the TV?

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