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3 vertical lines on the left side about 3 inches wide.

Customer Question
3 vertical lines on...

3 vertical lines on the left side about 3 inches wide. Samsung 50” plasma model number hp-t5054

Technician's Assistant: What's the model number of your TV? How old is it?

Hp-t5054 about 8-10 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes menu works and yes it does it on all hdmi’s and rca’s

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Yesterday was the first day. It came out of no where. Wife turned it on for the first time in the morning and the lines appeared immediately

Technician's Assistant: Anything else you want the Expert to know before I connect you?

That’s all

Submitted: 5 months ago.Category: TV
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Customer reply replied 5 months ago
3 vertical lines each of them are about 3 inches wide, from the middle of the tv, is the first one then they move left
Answered in 9 hours by:
11/19/2017
TV Technician: Anthony_Infotech, Technician replied 5 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,791
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 5 months ago

Does the picture start to get better the longer its on?

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TV Technician: Anthony_Infotech, Technician replied 5 months ago

It is not going to be an option to repair this set, first off the buffer boards have gone bad secondly and because of the first issue the scan boards have failed, to replace these boards would not make economic sense considering as well how old the set is, I am sorry for dismal news here....

Let me know if you have more queries on this

Anthony

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TV Technician: Anthony_Infotech, Technician replied 5 months ago

Please I would be grateful if you could you rate the information or answer positively with the rating bar of stars at the top of the page, rating me positively enables me to receive payment from the site thank you, ***** ***** question is open for 30 days.
Anthony

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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,791
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Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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