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ABC channel cannot play.Old code 006-004-403 stuck and it…

Customer Question
ABC channel cannot play.Old...

ABC channel cannot play.Old code 006-004-403 stuck and it has authorization problem I tried to go around, whatever I do 006-004-403 comes up and sits there. Please help.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

4200x, serial number 4124C9182386

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

No troubleshooting, I tried to connect to ABC, they give new code, but the new code cannot go through 006-004-403 is on the way, I bougt Roku, I think 2 years ago

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Please, connect, I alreqdy thank you! I cannot watch OSCARS because of this, and other your wonderful shows.... on ABC!

Submitted: 8 months ago.Category: TV
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Answered in 2 days by:
11/22/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,609
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
I paid a year ago everything wh at I was supposed to pay, and now I paid already
$5 again. I call you at working hours, and we will look how it goes, can you help me or not. Of course, I pay, if this is a reasonable request. Thank you for response, Tatyana
I will push the blue button to call me.
TV Technician: Harry, Customer Service replied 7 months ago

Please remove the power cord from the ROKU

Wait 2 minutes

Plug in the power cord and power it on

Do you still have the issue?

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Customer reply replied 7 months ago
Sir, the issue is still there, I tried. No I will switch the power cord, and try again, right now 006-004-403 is still on the screen! I do not want call.I did exactly what you want me to do. The issue 006-004-403 is there -- I am still not authorized to watch designated Survivor!
Please, do not mock me one year, and resollve the issue! You took moiney 431 already from me! Tatyana
Customer reply replied 7 months ago
technician Harry, Yes, you took $31 already from my back account! Issue unresolved!
TV Technician: Harry, Customer Service replied 7 months ago

Tatyana,

I believe you are confused. We are not Roku. We are a third party technical support website.

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Customer reply replied 7 months ago
np,I have hearing problems, can tyou resolve tghe iszsue without talking to me, the problem kis on your iaside, not mine!
Customer reply replied 7 months ago
you took already 31` dollarws, do something for this money
TV Technician: Harry, Customer Service replied 7 months ago

Tatyana,

I believe you are confused. We are not Roku. We are a third party technical support website.

Ask Your Own TV Question
Customer reply replied 7 months ago
I am not confused, Roku is repeatedly sending us to you! Please, refund my money $31 charged for nothing! And thank you for telling me that you are not Roku technician at all. Please return money right away! And Roku is terrible!
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