Facing TV Problems? Ask a TV Technician.
Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems.... Are you available to chat with me right now?
Are you able to get the model number off the back of the tv? If not:
-what is the brand?
-what size is the screen?
-is it LED or LCD or DLP or?
REPLY back here when you are with the tv and have the model number.