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Louie, Technician
Category: TV
Satisfied Customers: 3022
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Vizio tv is black. On off works, lower power light is on

Customer Question

My Vizio tv is black. On off works, lower power light is on but no picture and no butttons do anything
JA: What's the model number of your TV? How old is it?
Customer: E320-a1
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: 4 years
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing I was watching it, had to program a new direct tv remote but it seemed to be fine. Turned it off and couldnt turn it back on
JA: Anything else you want the Expert to know before I connect you?
Customer: No
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 1 year ago.

Is the sound on the set still working right now? Also, does the Vizio V display on the screen when you first power it up?

Expert:  Aric replied 1 year ago.

Simply send a reply to proceed.