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My Vizio tv is black. On off works, lower power light is on…

Customer Question
My Vizio tv is...

My Vizio tv is black. On off works, lower power light is on but no picture and no butttons do anything

Technician's Assistant: What's the model number of your TV? How old is it?

E320-a1

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

4 years

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Nothing I was watching it, had to program a new direct tv remote but it seemed to be fine. Turned it off and couldnt turn it back on

Submitted: 8 months ago.Category: TV
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Answered in 1 minute by:
11/18/2017
TV Technician: Aric, Technician replied 8 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,515
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 8 months ago

Is the sound on the set still working right now? Also, does the Vizio V display on the screen when you first power it up?

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TV Technician: Aric, Technician replied 8 months ago

Simply send a reply to proceed.

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