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My tv keeps blacking out- I had a Samsung last yet that

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My tv keeps blacking...

My tv keeps blacking out- I had a Samsung last yet that needed replaced due to the screen blacking out and never turning on but I bought the newer version and now a year later it seems to be dying as well- is this a known problem

Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past?

Model UN49KS8000FXVA VERSION FA01 S/N 05KC3CYH903213L

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I have lthe one tv- last year I had the KS7 that did this same thing

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I will be watching tv (OR RECORDING A SHOW) AND GET BLACK SCREENS ABOUT EVERY 15 MINS

Submitted: 8 months ago.Category: TV
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Answered in 9 hours by:
11/17/2017
TV Technician: Richard, Technician replied 8 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,230
Experience: Avid TV Technician
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you

When it blacks out, do you still hear audio coming from it?

Please let me know

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