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I received a TV a week ago and just opened it up today and…

Customer Question
I received a TV...

I received a TV a week ago and just opened it up today and there us a small cracked in the screen and it won't turn on

Technician's Assistant: What's the make and model of your machine? And how long has the screen been an issue?

I just opened the box vizio E502AR_KPB

Technician's Assistant: Have you installed any updates recently?

No I just took it out of the box

Submitted: 8 months ago.Category: TV
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Answered in 1 day by:
11/18/2017
TV Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: TV
Satisfied Customers: 21,949
Experience: 10+ years
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 8 months ago
No they resolved my problem
TV Technician: Josh, Technician replied 8 months ago

Thank you.

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