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No sound on Emerson TV. control donot work. Dell approx

Customer Question
No sound on Emerson...

No sound on Emerson TV. control donot work

Technician's Assistant: What's the model number of your TV? How old is it?

Dell approx seven yrs.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Model # Ld260em2

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Last eevening. Sound just quit

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Tv Has worked fine until now

Submitted: 8 months ago.Category: TV
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Answered in 17 minutes by:
11/16/2017
TV Technician: Aric, Technician replied 8 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,475
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 8 months ago

What remote are you using right now- is it a cable remote or the original Emerson remote please?

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TV Technician: Aric, Technician replied 8 months ago

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