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I have a notification box appearing on my screen-----please

Customer Question
get rid of it !!! JA...
I have a notification box appearing on my screen-----please get rid of it !!!
JA: What's the make/model of your device? How old is it?
Customer: My TV is a sony
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just now
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.Category: TV
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Answered in 3 minutes by:
11/16/2017
TV Technician: Russell H., Service Tech replied 1 month ago
Russell H.
Russell H., Service Tech
Category: TV
Satisfied Customers: 11,544
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
What does the notification box say, please?

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Customer reply replied 1 month ago
it is my land line
TV Technician: Russell H., Service Tech replied 1 month ago

(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)

What does the notification box say, please?

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Customer reply replied 1 month ago
this has happened before and I am considering changing my account.
TV Technician: Russell H., Service Tech replied 1 month ago

I am sorry that I myself probably cannot help you - I have Opted Out, opening the case to other Expert at JustAnswer in this category.

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Customer reply replied 1 month ago
that is not acceptable ----- I have paid for your expert advise and I have not intention of waiting 24 hours!
TV Technician: Electrotech2017, Audio and Video Technician replied 1 month ago
Electrotech2017
Electrotech2017, Audio and Video Technician
Category: TV
Satisfied Customers: 282
Verified
Phone call session started
Customer reply replied 1 month ago
the problem has been solved
no need for further action
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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,940
2,940 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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