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We have an lg Oled tv that we have purchased extra insurance…

Customer Question
We have an lg...

We have an lg Oled tv that we have purchased extra insurance on, and now I can't get the tv to come on. It turns on and turns it off a few seconds later. please help

Technician's Assistant: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?

I unplugged it for a minute or two.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

This is only the 2nd time that it has happened.

Submitted: 8 months ago.Category: TV
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Answered in 4 minutes by:
11/15/2017
TV Technician: Nathan, Installer replied 8 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,845
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you tell me the model of the tv?
Where was it purchased and when?

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TV Technician: Nathan, Installer replied 8 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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