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Is there a firmware update available for model hl-s5087w?

Customer Question
Is there a firmware...

Is there a firmware update available for model hl-s5087w?

Technician's Assistant: What's the model number of your TV? How old is it?

Hl-s5087 around 2006 or 2007

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes menu works. issue happens on all inputs

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Been an issue since i bought it, just ignored it until now

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Yes, the issue is whenever screen resolution changes, overscan is re-enabled. I've repeatedly disabled it from service menu

Submitted: 8 months ago.Category: TV
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Answered in 18 hours by:
11/16/2017
TV Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: TV
Satisfied Customers: 21,962
Experience: 10+ years
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 8 months ago
thank you for your time, but i got an answer from samsung. they said no update is available
TV Technician: Josh, Technician replied 8 months ago

Okay thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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