TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Model CHS 335HDC is not able to power on. Err 00 first

Customer Question
Model CHS 335HDC is...

Model CHS 335HDC is not able to power on. Err 00 first appeared and then blank screen .

Technician's Assistant: The Expert will know what to do. Please tell me everything you can so the Expert can help you best.

Model CHS 335HDC was turned on. Err 00 first appeared with no signal following. I powered off and the same occured. Then I powered TV on and nothing appeared on the screen.

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 16 minutes by:
11/15/2017
TV Technician: Louie, Technician replied 8 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, is the CHS 335HDC new? ...or has it been in use before/for some time and this issue just recent?

Additionally, please describe how the CHS 335HDC is connected to the TV using what kind of cable(s).
And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

Ask Your Own TV Question
Customer reply replied 8 months ago
The usual cables for standard tv. No trouble shooting was needed before. We had had the tv for about four years.
TV Technician: Louie, Technician replied 8 months ago

Have you tried unplugging the CHS 335HDC for an extended period of time?

The idea is to simulate a soft RESET and dissipate residual power.

Ask Your Own TV Question
Customer reply replied 8 months ago
Will do.
TV Technician: Louie, Technician replied 8 months ago

Yes please; the longer the better. And an update when conveniently able

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I need to know how to do a factory reset on a Vizio E370VL
I need to know how to do a factory reset on a Vizio E370VL Tv when the power will not stay on.… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
Shahid You assisted me Sat night with power off problem with
Hi Shahid You assisted me Sat night with power off problem with my Sharp TV. Not sure if you have previous correspondence but you got me to being able to get tv on by unplugging 10 minutes than pushin… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Turned tv off last nite - when I turned on this am nothing.
turned tv off last nite - when I turned on this am nothing. what now? … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
The butttons on my remote do not work, excep for the ch. 7
The butttons on my remote do not work, excep for the ch. 7 and on/off. I have to scroll up or down (which does not always work unless pressed constantly. I have changed the batteries. no luck. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a 1993 Model AVM 2653 TV and had to replace the
I have a 1993 Model AVM 2653 TV and had to replace the remote, but when I received the remote a couple of days ago, it wouldn't turn the TV on, so I had to use the TV power switch, but once it was on … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Sharp LC-60LE810UN won't power on.Front LED blinks one short
Sharp LC-60LE810UN won't power on.Front LED blinks one short and one long blink constantly. Any ideas on how to fix it ??… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Our Pioneer Elite 70X5fd led turned itself off and now
Hi. Our Pioneer Elite 70X5fd led turned itself off and now there's no powers. The standby light flashes. The Tver brightness was going dim for the past week or so but would go back to normal after tur… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Have a Panasonic tc-p50g20 that just today started turning
Have a Panasonic tc-p50g20 that just today started turning itself off and the on for a few seconds the power cycling again… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My jvc model #lt-46p510 will not change channels. Needs to
My jvc model #lt-46p510 will not change channels. Needs to be on ch. 3 to get satellite and dvd player to appear. Turned tv off 7 hours ago and it was fine. Turned back on and it won't change from cha… read more
Louie
Louie
Technician
3,022 satisfied customers
I have a sharp aquos from 2007 or 2008 that stopped working.
I have a sharp aquos from 2007 or 2008 that stopped working. About 3 years ago this happened and the power supply board RDENCA184WJQZ and Sharp LC-46D62U AV Input DUNTKD935FM01 KD935 ND935WJ were repl… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a Sony Bravia KDL-52W4100 and rarely use it but it is
I have a Sony Bravia KDL-52W4100 and rarely use it but it is approximately 3yrs old now. The issue is the other day when I turned it on there is no sound or picture(black screen). It powers on by remo… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
hey, I bought a convergence power board, the one that we discussed
hey, I bought a convergence power board, the one that we discussed and that did not cure the problem. I think it may have helped a little but basically have the same isssues. While trying to see how t… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I accidently pushed the TRK/TV CH and the screen went blank
I accidently pushed the TRK/TV CH and the screen went blank and said that the signal was weak. I do not have cable, only VCR and DVD, k know the signal was weak becasue there IS none! The long and sho… read more
glenemoore
glenemoore
Owner, Greystone Electric & Security
Bachelor\u0027s Degree
373 satisfied customers
I have a Panasonic PT 50lc13 and we had a bad stiom and I had
I have a Panasonic PT 50lc13 and we had a bad stiom and I had power surge in the house. Two of my television were completley blown, but this mondel was plugged to a surge protector and it does power o… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a Vizio Lcd 1080p 120 hz have had it since Feb. If
I have a Vizio Lcd 1080p 120 hz have had it since Feb. If you leave it on one channel its fine,but the minute you start channel surfing, it just cuts off.… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
Model SON/KV36FS200 Set Up for Reprogram continues to come
Model SON/KV36FS200 Set Up for Reprogram continues to come on. I can start a reprogram by depressing the Ch +, but reprogram stops before finishing the exercise. When I go to menu to restart, same pro… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Re TV Model 27N-S180 (do not have original remote but a store
Re: Sharp Electronics TV Model 27N-S180 (do not have original remote but a store bought one), hooked it up to my cable - how do you get it to recognize (program ) all the channels , at present only ge… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
RCA Tv model F 20345 HH. How do I use the 3 RCA jacks on the
RCA Tv model F 20345 HH. How do I use the 3 RCA jacks on the back of the TV to input a DVD signal? I can not get the remote to operate the DVD in put. With the DVD operating and the TV on this input d… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x