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No shows like Netflix or amazon. 7-5-16 purchased. Model…

Customer Question
No shows like Netflix...

No shows like Netflix or amazon

Technician's Assistant: What's the model number of your TV? How old is it?

7-5-16 purchased

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Model UN40J5200A

Technician's Assistant: Anything else you want the Expert to know before I connect you?

The remote isn’t connecting to TV for Any Netflix or any amazon

Submitted: 9 months ago.Category: TV
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Answered in 4 hours by:
11/15/2017
TV Technician: Pete, Electronic Engineer replied 9 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,640
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 9 months ago

You will require an internet connection for these shows.

Is the TV connected to internet?

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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,640
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Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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