TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Keep getting pop up advwertizing. 2 yrs lg60ostv. Just this…

Customer Question
Keep getting pop up...

Keep getting pop up advwertizing

Technician's Assistant: What's the model number of your TV? How old is it?

2 yrs lg60ostv

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Just this tv I have 4 I just aswithed cablw compamiesp

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Nothing watchinf tv and it just started happening smart tv was a floor modelm

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 19 minutes by:
11/15/2017
TV Technician: Louie, Technician replied 8 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model number of the "...2 yrs lg60ostv..."
And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Our Vizio tv turns on and plays but will not change
Our Vizio tv turns on and plays but will not change channels, any ideas … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I bought a vizio smart t v 2 yrs ago and it went black and
I bought a vizio smart t v 2 yrs ago and it went black and no sound. Can you please help me? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Keeps flooding network connection,( E320i-so. About 6yrs.
Keeps flooding network connection,( JA: What's the model number of your TV? How old is it? Customer: e320i-so JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Customer: a… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
2 bright lights about an inch in diamiter have appeared on
2 bright lights about an inch in diamiter have appeared on the screen of my 2 yr old smart tv … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Second opinion] I need diffuser panel for LG 50LB3600 Smart
Second opinion] I need diffuser panel for LG 50LB3600 Smart TV… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My smart tv will not come on. red light bottom right is on
my smart tv will not come on. red light bottom right is on and blinking and always has. the Samsung white light in the bottom middle wom't. all it does is click like it's trying. unpluged, rebooted I … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Can't get Netflix to work. I've been using Netflix for
I've been using Netflix for several years. But for some reason it keeps telling me it's not available at this time … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a sharp lcd 50in smart tv its acting like brite
I have a sharp lcd 50in smart tv its acting like brite control is all the way down ihave pitcure and sound but very dim … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a 42" Sansung Smart TV 2 yrs old. The picture went
I have a 42" Sansung Smart TV 2 yrs old. The picture went out - everything else appears OK. Just a black screen - no light at all. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a 65" Vizio smart tv and it won't turn off unless I
I have a 65" Vizio smart tv and it won't turn off unless I unplug it... ??? … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Have a samsung 60" smart tv. its started to just shut off.
have a samsung 60" smart tv. its started to just shut off. have been able to get back on by killing power for a few minutes then turning back on but need to find out why doing this … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Has a code om 11 12 11 and shows no informations and cant
has a code om 11 12 11 and shows no informations and cant get no chanels … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a Sharp TV 2 years inuse Model #LC-52LE640U a u
I have a Sharp TV 2 years inuse Model #LC-52LE640U a u shaped greu … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Samsung Smart Tv. The Smart hub stopped working. It
I have a Samsung Smart Tv. The Smart hub stopped working. It will st up to my wireless connection until i go to the Smart hub and it only recognizes a wired connection which i do not have. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My lg smart tv will not go into the smart screen. Checked
My lg smart tv will not go into the smart screen. Checked internet connection, reset the apps, held down the start button on tv for 20 secs and still will not enter the smart tv menu Been on and off l… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
The remote control no longer works, 2 years, this is a Smart
this is a Smart TV so, there are no buttons on the tv itself … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
My Vizio is less than 2 yrs old and the on switch stopped
My Vizio is less than 2 yrs old and the on switch stopped working. We have to unplug it for about 12 hours and hope that it will then come back on. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I bought a LG Smart TV. Facing the TV on the left side, banners
I bought a LG Smart TV. Facing the TV on the left side, banners pop up and go away, and then return. It seems to refer to Smart TV. Is this connected with showing the TV in a show room and how do I el… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x