TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

There is a dark shadow through the middle of the screen.

Customer Question
There is a dark...

There is a dark shadow through the middle of the screen. model 420i-AO

Technician's Assistant: What's the model number of your TV? How old is it?

420i-AO about 4 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes and yes

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

24 hours , nothing

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 21 minutes by:
11/14/2017
TV Technician: Louie, Technician replied 8 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially and to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

Ask Your Own TV Question
Customer reply replied 8 months ago
nothing yet
TV Technician: Louie, Technician replied 8 months ago

Please post back with clear pictures of the "...dark shadow through the middle of the screen..." Click HERE.
http://ww2.justanswer.com/help/how-do-i-send-photo-or-file-expert-hl
These pictures would then serve as common references allowing me to see what you are seeing.

Ask Your Own TV Question
TV Technician: Louie, Technician replied 8 months ago

Received the picture through the kindness of Maureen / Senior Customer Support Specialist.

It would appear that the described symptom then would be indicative of an internal hardware issue.

Are you then considering a DIY (do-it-yourself) repair approach?

Perhaps more importantly, would you be comfortable working on the inside circuitry? ...LIVE?

Ask Your Own TV Question
Customer reply replied 8 months ago
I'm sorry I can't figure out how to send a pic
Customer reply replied 8 months ago
Sure
Customer reply replied 8 months ago
How do I start?
Customer reply replied 8 months ago
Sure how do I start?
TV Technician: Louie, Technician replied 8 months ago

Two possibilities; a wiring/connector issue, please click HERE for insight. and/or a panel/screen ghosting as shown HERE.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a vizio E420i-AO. In the past few days it has
I have a vizio E420i-AO. In the past few days it has developed a dark ghost streak across the middle … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I purchased a 65" less than two years ago within the last
I purchased a 65" less than two years ago within the last week the color has gone dark (like it has adjusted for very bright room) plus there is a very dark shadow down the middle (top to bottom) I ca… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I turn my 55inch Vizio and it has a dark shadow in the
I turn my 55inch Vizio and it has a dark shadow in the middle of the screen … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Dark shadow in center of screen. Samsung UN65ks8500, about a
Started about an hour ago. Nothing happened, just watching TV … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a vizio E420i-AO. the center third of the screen is
hi. i have a vizio E420i-AO. the center third of the screen is getting darker. … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
About a week ago, my vizio e420 ao developed a shadow or darkened
about a week ago, my vizio e420 ao developed a shadow or darkened area about 4 inches wide going horizontally across the middle of the screen. Last night we were unable to turn it on and we receive no… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a problem with my Sharp Aquos 52 inch LC-52LE835U.
Hello I have a problem with my Sharp Aquos 52 inch LC-52LE835U. Its 3 years old and ive noticed there s a greenish blotch or shadow in the middle of my tv screen I have tried to reset to factory setti… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a sony KDL-52WL130. The middle of the screen has gone
I have a sony KDL-52WL130. The middle of the screen has gone dark. Which circuit board shoul I change ?… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I am getting "No Signal" on my screen. I was watching it this
I am getting "No Signal" on my screen. I was watching it this afternoon and then the screen just went dark. I called my cable provider and spent about an hour on the phone with him while he was trying… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a 42" Samsung TV and a shadow has suddenly come up in
I have a 42" Samsung TV and a shadow has suddenly come up in the middle of the screen. If you turn the TV off then turn it back on the screen is perfect then within a minute the shadow appears. You ca… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
MY 55INCH VISIO TV HAS A DARK SHADOW ALMOST IN THE MIDDLE OF
MY 55INCH VISIO TV HAS A DARK SHADOW ALMOST IN THE MIDDLE OF THE SCREEN. iT JUST STARTED ALL OF THE SUDDEN. AND MAY APPEAR TO BE GETTING DARKER. IS THERE ANYTHING THAT CAN BE DONE?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a samsung LN46B750U1FXZA and Ive had it for about 2
I have a samsung LN46B750U1FXZA and I've had it for about 2 years. the right bottom corner is starting to get dark like shadowing and covers about 8 inches high from the bottom corner and goes all the… read more
Frank the tv man
Frank the tv man
Associate Degree
971 satisfied customers
i have a 61 inch dlp samsung about 4-5 years old. a few days
i have a 61 inch dlp samsung about 4-5 years old. a few days ago at nite while viewing with lites out i noticed a shadow like shape not to large darting around the inside of screen i thought it may be… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a Sanyo flat panel that is about 3 years old. there
I have a Sanyo flat panel that is about 3 years old. there is a dark shadow that my wife describes as a female breast which takes up about 1/3rd of the rt hand side of the picture. can you help us wit… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
we purchased a samsung 46 about 2 yrs ago, For about 4 months
we purchased a samsung 46 " about 2 yrs ago, For about 4 months now we get a dark shadow that runs across the screen. It used to come on when we first turn the tv on, but now it happens more frequentl… read more
ProTV and Audio
ProTV and Audio
Principal. Engineering Technician
Bachelor\u0027s Degree
939 satisfied customers
I have a Samsung 50 DLP tv that is about ten years old. Yesterday,
I have a Samsung 50" DLP tv that is about ten years old. Yesterday, a dark line about 5 inches wide, appeared in the middle of the screen from top to bottom. The right half of the screen was fine, the… read more
Allen
Allen
Broadcast Consultant
Associate Degree
676 satisfied customers
I have a Sony LCD 55 inch High Def Tv Model KDF-55WF655. The
I have a Sony LCD 55 inch High Def Tv Model KDF-55WF655. The screen will go black and the green light will flash for about 12 seconds then the screen will come back on. This has become more and more f… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a 52 in Samsung DLP (2 years old) and its got a black
I have a 52 in Samsung DLP (2 years old) and it's got a black shadow stripe down the right hand side of the screen and it's moving to the left slowly. I can still see through it - but it's dark and mo… read more
Michael
Michael
Television Repair Technician
Associate Degree
65 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x