TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Have a brand new 55 inch vizio hooked up to dish net work,

Customer Question
Hi, have a brand...

Hi, have a brand new 55 inch vizio hooked up to dish net work, tv color is light gray, there here to help, but its,the tc tv

Technician's Assistant: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?

1 week and d55f-i2

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

E2

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The color is TERRIBLE, has been since day 1

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
11/14/2017
TV Technician: Aric, Technician replied 8 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,530
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 8 months ago

How is the DISH box currently connected to the TV? Is it using HDMI, component video, or a single coaxial cable please?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 8 months ago

Are you there, and do you need assistance here?

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 8 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,826
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own TV Question
Customer reply replied 8 months ago
I need help still
TV Technician: Nathan, Installer replied 8 months ago

Okay can you please tell me specifically how the dish box is connected to the tv (which port on the back of the vizio)?

Ask Your Own TV Question
Customer reply replied 8 months ago
why was I charged,,now I'm even more upset, talk to me, but not for 26 bucks
TV Technician: Nathan, Installer replied 8 months ago

You were charged the appropriate fee for this chat service, which is what you agreed to on the payment page.

Ask Your Own TV Question
Customer reply replied 8 months ago
if 100 percent satisfied, you fixed nothing
TV Technician: Nathan, Installer replied 8 months ago

You paid a deposit to post your question and were charged the agreed upon balance upon corresponding with a tech. That is how the process works.

I have not had an opportunity to help you yet as none of the pertinent details have been provided. This is a conversation and a process, for me to be able to help I need you to give the specific details that have been requested.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Bought demo. from Wal Mart. Have HDMI cable hooked to Direct
Bought demo. from Wal Mart. Have HDMI cable hooked to Direct TV satellite box and TV ( Vizio mod. E43-E2 ). Cannot find where to attach satellite cable. No signal. Did not come with a factory remote. … read more
Nathan
Nathan
Installer
30,826 satisfied customers
I have a 55 inch Vizio and my ABC channel broadcasts in
I have a 55 inch Vizio and my ABC channel broadcasts in Spanish for sports events only. MY digital language is English. There must be a setting for a specific channel language. The commercials ate in … read more
Nathan
Nathan
Installer
30,826 satisfied customers
My name s Fisher ***** and I have a Vizio E43-E2 TV which I
Hi, My name s Fisher ***** and I have a Vizio E43-E2 TV which I am very happy with. I do want to be able to see live TV such as the news that is beingbroadcast today … read more
stevenl1469
stevenl1469
26 satisfied customers
The tv will onluly turn on for a split second. Sometimes it
The tv will onluly turn on for a split second. Sometimes it works fine, other times it does this. Vizio 55" … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I am not able to get TV set up. It just keeps going back to
I am not able to get TV set up. It just keeps going back to the start up with language..... … read more
Aric
Aric
Technician
47,530 satisfied customers
WHATS YOUR FEE TO HELP CALIBRATE MY 55 INCH PLASMA TV. WHATS
WHATS YOUR FEE TO HELP CALIBRATE MY 55 INCH PLASMA TV … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Brand new unit. Was shipped this screen by wall mart when
Brand new unit. Was shipped this screen by wall mart when the 50 inch went bad. This one is a 55 inch. The problem is that it will not turn on. I have tried with the dish remote and the remote that ca… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Its a 60 inch set we bot a year and a half ago at Costco. It
Its a 60 inch set we bot a year and a half ago at Costco. It is working fine for the most part, but a blackish gray cloud has started to show on the screen when the picture is mostly light colored lik… read more
Nathan
Nathan
Installer
30,826 satisfied customers
Mysony rear projection tv, when I turn it on, it stayes in
mysony rear projection tv, when I turn it on, it stayes in about 2 seconds then goes off … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
How to get back of remote, vizio d55f-e2 new, iwant to
how to get back of remote JA: What's the brand and model number of your TV? How old is it? Customer: vizio d55f-e2 new JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Cu… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Our vizio 55 inch flat screen about half the time the right
our vizio 55 inch flat screen about half the time the right half of the screen is really dark! Took a picture of it into best buy they said it was back light I believe, we purchased it on black friday… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
How to connect old vcr/dvd to a hd vizio E55-E2. Just bought
i am starting new i want to hook up this vcr/dvd to the new tv … read more
Aric
Aric
Technician
47,530 satisfied customers
I only have a 43 inch picture on my new 55 inch tv, it is a
I only have a 43 inch picture on my new 55 inch tv … read more
Nathan
Nathan
Installer
30,826 satisfied customers
I just recieve my vizio tv and I hook it and turned in on,
I just recieve my vizio tv and I hook it and turned in on, I got a silver/gray bar down thru the middle of the screen that won't go away. The bar is about 3/4 of and inch wide.… read more
Steven
Steven
Technician
Vocational, Technical or Trade Scho
1,457 satisfied customers
Ever since I got my new Vizio E320AR,and had my tech-y son
Ever since I got my new Vizio E320AR,and had my tech-y son hook it up, I have a problem with my HDDVR not responding feom 11 pm until 8 am the following morning. DISH sent me a new remote, which I pro… read more
Daniel
Daniel
Electrical Engineer
Bachelor's Degree
1,072 satisfied customers
Purchased a new LCD LED 55 Vizio Model M55OSV May 27 2011.
Purchased a new LCD LED 55" Vizio Model M55OSV May 27 2011. After waiting a week for DISH to hook it up starting having problems. Set randomly shuts it's self off and you have to reset it by unpluggin… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
What are the settings without having to have it professionaly
What are the settings without having to have it professionaly calibrated for my new Panasonic tc-p58s1. To give me the best quality pic. Please advise to get the best pic.… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a VIZIO W26L HDTV. I turn it on and the screen is gray,
I have a VIZIO W26L HDTV. I turn it on and the screen is gray, but I have sound and can change channels. The TV is hooked up to a satellite. After a few minutes the pictures comes on and is perfect. W… read more
Oneohm_2000
Oneohm_2000
Associate Degree
26 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x