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Had upgrade installed this afternoon - now all channels are…

Customer Question
Had upgrade installed this...

Had upgrade installed this afternoon - now all channels are pixalating and freezing

Technician's Assistant: How much experience do you have with this particular machine?

The Tv has ben instlaaed for several years

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Apple Sierra

Technician's Assistant: When did you purchase your Apple? What troubleshooting have you tried?

It's the TV that is the problen not the computer

Submitted: 9 months ago.Category: TV
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Answered in 4 minutes by:
11/14/2017
TV Technician: Michael Hannigan, Technician replied 9 months ago
Michael Hannigan
Michael Hannigan, Technician
Category: TV
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Computers and Electronics
Verified

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

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TV Technician: Michael Hannigan, Technician replied 9 months ago

What is it that you had upgraded?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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