Facing TV Problems? Ask a TV Technician.
I'm reviewing your details and will reply shortly.
Please clarify- do ALL OTHER functions work on the Vizio work using the remote? Is the MENU the only thing that won't work?
Are you there and do you need help with the question you posted please?
I don't keep saying I have an answer. I've been asking questions so I can get ENOUGH INFO to help you. If you need help then reply back to them please.