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Louie
Louie, Technician
Category: TV
Satisfied Customers: 3022
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a screen. Model LD370SC8S date unknown. The menu does

Customer Question

I have a white screen
JA: What's the model number of your TV? How old is it?
Customer: model LD370SC8S date unknown
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: the menu does not work I am not sure what you mean by sources/inputs
JA: How long has this been an issue? What happened right before this popped up?
Customer: my husband said it happened a few times today. I think it has been repeating and now is white all the time. I reset it once and worked for about 45"
JA: Anything else you want the Expert to know before I connect you?
Customer: If it is TV, then I just want to replace - not sure.
Submitted: 1 year ago.
Category: TV
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially alease tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

  • ...have you tried unplugfging the TV for an extended period of time?
  • ...and then plugging back in but into a different outlet?

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