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I WAS TRYING TO PROGRAM A REPLACEMENT REMOTE AND WAS UNABLE…

Customer Question
I WAS TRYING TO...

I WAS TRYING TO PROGRAM A REPLACEMENT REMOTE AND WAS UNABLE TO, AND NOW THE CABLE WILL NOT WORK, THE TV WILL ONLY WORK BY THE MANUAL BUTTONS. THE TV IS about 5 years old and the model number is ***** can you help me.

Technician's Assistant: What's the model number of your TV? How old is it?

Model number VCF32FDVIU, THE TV IS ABOUT 5 YEARS OLD.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

THE TV MENUU WORKS BY MANUAL ONLY

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I brought a universal replacement remote was able to program the volume , the codes were not working, this happen about 2 days ago

Submitted: 8 months ago.Category: TV
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Answered in 3 minutes by:
11/12/2017
TV Technician: Aric, Technician replied 8 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,471
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 8 months ago

The model number you posted does not come up as any valid model. Can you please check that again and post back?

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Customer reply replied 8 months ago
A321011000285
TV Technician: Aric, Technician replied 8 months ago

That's not it either. What is the brand name of the TV?

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Customer reply replied 8 months ago
I DO NOT HAVE THE REPLACEMENT REMOTE AT THIS TIME, CAN YOU CALL ME O TUESDAY WHEN A NEW REMOTE WILL ARRIVE
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