TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

All I have is a BLUE screen after a "grunt" came out of it…

Customer Question
All I have is...

All I have is a BLUE screen after a "grunt" came out of it last week. I get INPUT and NO SIGNAL. that's it. The TV is almost 8 Years old (1-12-09 ) what do you suggest???

Technician's Assistant: What's the model number of your TV? How old is it?

VP322 BOUGHT 1-12-09

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

CAN GET MENU AND input but that I it, except NO CSIGNAL

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

A week, it changed from HDm1 to 2, unexpecdly. shortly after there was a loud noise and screen went black. I tried to clear it up but just entered the Blue

Technician's Assistant: Anything else you want the Expert to know before I connect you?

If it is going to be expensive I would consider replacing it with a NEW TV

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
11/11/2017
TV Technician: Mike G., Technician replied 8 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,458
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 8 months ago

Do you have the original remote that came with the tv in working condition?

Ask Your Own TV Question
TV Technician: Mike G., Technician replied 8 months ago

Please list everything that is connected into the tv?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
The input button (s) do now work. I cannot get the remote to
The input button (s) do now work. I cannot get the remote to pull up the screen that allows me to use the DVD player or the WII accessories to be selected. By using the buttons on the tv and I can get… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
All of a sudden it will not connect to the internet. I have
all of a sudden it will not connect to the internet. I have signal but the apps will not work … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
WD-65737, ser#143 101, bought 12/09. Directv, DVD player, Denon
WD-65737, ser#143 101, bought 12/09. Directv, DVD player, Denon AVR-3805 surround sound. Audio OK. No previous problems. TV starts OK with flash screen. Then solid blue screen. Solid green "status". I… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
was in HDMI 2 to watch netflix. when trying to go back to HDMI1
was in HDMI 2 to watch netflix. when trying to go back to HDMI1 by pressing input button in side of TV the screen turned blue with a no signal message and then turne off. Now if I try to turn it on th… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
During a storm our Vizio TV HDM1 port located in the back of
During a storm our Vizio TV HDM1 port located in the back of the set was ruined, I called Direct TV and they directed me as I changed and repluged the dish cable into the HDM2 port and it worked perfe… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a Sony KDL-46S4100 that has a "signal build-up" on the
I have a Sony KDL-46S4100 that has a "signal build-up" on the right hand side of the screen. For example with input set to antenna and no signal present, there is randon snow but on last 1/4 of the di… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
LT37HVS the colors are not clear and the tv makes a loud
LT37HVS the colors are not clear and the tv makes a loud noise and at the same time turns off on its own… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
6 yr old 50" TH-50PH9. 1 week ago, just began flickering,
6 yr old 50" TH-50PH9. 1 week ago, just began flickering, and blueish pixels overlap any areas of image that have dark or black shading. When it gets real bad, the whole screen will get a little scram… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
hi i have a samsung dlp hln4365w it suddenly started making
hi i have a samsung dlp hln4365w it suddenly started making a loud noise (whirring) and lost the picture. the noise only stops when the tv is unplugged not turned off by the remote. when i plugged it … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Mitsubishi WD-C657 65-inch DLP TV. After an electrical
I have a Mitsubishi WD-C657 65-inch DLP TV. After an electrical storm, it made a very loud pop and stopped working. I did a system reset and when I turned it back on, it makes a very loud squawking so… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Mitsubishi WD 52725 has green snow on screen, but menus ok.
I have a Mitsubishi WD 52725. It's about 5/6 years old. The picture from all video sources is Green snow. Audio comes in fine through the Cable/Antenna inputs. The menu systems also show fine - simply… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have a Toshiba 56HM195 DLP TV. The fan got louder several
I have a Toshiba 56HM195 DLP TV. The fan got louder several weeks ago, but everything else was fine. A few days ago the picture started to flicker; it lost color; then the only color was purple. I tho… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a 60 Mitsubishi DLP High-Definition TV. I have been
I have a 60' Mitsubishi DLP High-Definition TV. I have been taking care of my father and I unplugged it from the wall and cable while I was gone due to having electrical storms during that time. When,… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a Toshiba 28w93b televsion, which this week I attached
I have a Toshiba 28w93b televsion, which this week I attached a DVD player to ( not for the first time so may or may not be relevent). I wasn't present when it went wrong, but anyhow. The television i… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
My TV was purchased 4/27/09 I am experiencing trouble with
My TV was purchased 4/27/09 I am experiencing trouble with the set. When the tv is turned on after about five minutes of viewing, the TV screen turns into a negative looking screen of colors andemits … read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a 2004 55 sony grand wega - model number KDF55WF655.
I have a 2004 55 sony grand wega - model number KDF55WF655. In jan of 09 vertical blue lines approx 1/2 inch in width seperated by 1/2 inch black(normal screen) across the entire screen started to app… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
I have an Olevia LT37HVS 37 LCD TV. Its two years old. I
I have an Olevia LT37HVS 37" LCD TV. It's two years old. I have my LG blue ray player connected throug the HDMI port. After ejecting a disc from my blue ray player last night, a very loud buzz came fr… read more
Conrad
Conrad
Technician
Vocational, Technical or Trade Scho
946 satisfied customers
I have a a Sony KP-51WS500 and I think the tube (or whatever
I have a a Sony KP-51WS500 and I think the tube (or whatever it uses) has finally gone. When I turn the TV on it starts for a second... picture shows... then almost immediately the screen turns blue..… read more
Michael
Michael
Television Repair Technician
Associate Degree
65 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x