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I need a smart hub reset. New 49 inch tv. No. my other

Customer Question
Second opinion] I need a...
Second opinion] I need a smart hub resetJA: What's the model number of your TV? How old is it?Customer: new 49 inch tvJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: no . my other Samsung TV worksJA: How long has this been an issue? What happened right before this popped up?Customer: 3days, I can't get Netflix. Netflix helped me reset the other TV but told me to call you on this one to reset the smatJA: Anything else you want the Expert to know before I connect you?Customer: smart hub.
Submitted: 8 months ago.Category: TV
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Answered in 3 days by:
11/14/2017
TV Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: TV
Satisfied Customers: 21,964
Experience: 10+ years
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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