TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Its my phone. I dont know its a galaxy 5. I tried to reset…

Customer Question
Its my phone Technician's...

Its my phone

Technician's Assistant: How old is the phone?

I dont know its a galaxy 5

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I tried to reset it

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just to day

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 7 minutes by:
11/11/2017
TV Technician: Karthik Nagarajan,
 replied 8 months ago
Karthik Nagarajan
Category: TV
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own TV Question
TV Technician: Karthik Nagarajan,
 replied 8 months ago

It sounds like you tried doing reset on your smartphone but before we proceed further, I would like to ask you few question about this problem. May I know what is the exact problem that you are facing on the Samsung Galaxy smartphone? So that I can tried to resolve this issue right away.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I forgot my pin so I cant open my phone. Yesterday. I cant
I cant even get to that the screen is still locked … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
How to remove fingerprint recognition from a galaxy 5. Dont
How to remove fingerprint recognition from a galaxy 5 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My Galaxy s-5 active just stopped accepting a charge. I have
My Galaxy s-5 active just stopped accepting a charge. I have tried a new battery and using different charge cords but nothing has worked to fix the problem … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Do you dEAL WITH LOST PHONES. IS THERE A number I can call
it is a phone. I have misplaced my phone,' I am wondering if I can track it … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
Samsung Galaxy A have not used in about a year will not
Samsung Galaxy A have not used in about a year will not start up … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have black and ant races when I go to any of my inputs. LG
I have black and white ant races when I go to any of my inputs … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Its not my TV. I want to see an operation manual for my
Its not my TV. I want to see an operation manual for my Samsung Galaxy CE0168 … read more
Harry
Harry
2,048 satisfied customers
My galaxy cell phone icons wont move to home page; they are
my galaxy cell phone icons wont move to home page; they are very large too. I've set my phone to default apps. Help … read more
Harry
Harry
2,048 satisfied customers
New phone - nothing to do with my TV. Samsung GALAXY A5. I
This is for my new phone - nothing to do with my TV … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Can I ask a question about a Samsung galaxy cellphone? My
can I ask a question about a Samsung galaxy cellphone ? … read more
Harry
Harry
2,048 satisfied customers
I have a 70" 4k smart tv and it won't power on. I did the
Hi! I have a 70" 4k smart tv and it won't power on. I did the initial reset of unplugging the tv then holding the power button for 10 seconds and that did work for a couple of days. Last night the tv … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Just purchased a new Samsung Galaxy S8, I set a PIN and now
Just purchased a new Samsung Galaxy S8, I set a PIN and now I cant remember my PIN - I have talked with Samsung and the provider that I purchased my phone from and they all say there is nothing that c… read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
Its a cell phone sry. Samsung galaxy s7 Verizon. I called my
I called my local verizon store and had to "hard reset" my phone. Which has worked but now trying to log back in since I just recently changed my google password ***** says i have to wait 24hrs? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have a Samsung galaxy 6 and have 3 tries to remember my
Hi I have a Samsung galaxy 6 and have 3 tries to remember my password ***** I will loose everything on my phone. What should I do? … read more
Karthik Nagarajan
Karthik Nagarajan
519 satisfied customers
I have a sony bravia tv that will not come on. It is giving
i have a sony bravia tv that will not come on. It is giving 5 red light blinks. What is the problem? … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Have 21.6" teac tv which remote control will not start.
have 21.6" teac tv which remote control will not start. previously the screen went vgreen and loud statis noise what do you think has gone wrong ? regards kerry. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Screen is totally blue- power switch blinking, 2 days,
Screen is totally blue- power switch blinking JA: How long has this been going on? Customer: 2 days JA: What troubleshooting have you tried? Customer: reset , reset the cable box, JA: What is the exac… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Actually its my phone galaxynote5, 6month, have not tried
actually its my phone galaxynote5 JA: How old is the phone? Customer: 6month JA: What troubleshooting have you tried? Customer: have not tried any JA: The TV expert can solve this for you. Anything el… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x